Facilities Command Center Operator - Real-Time Security Ops

Epic; Rochester (MN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive healthcare benefits

Merit-based compensation

Annual raises and bonuses

Stock grants

Job summary

Epic is seeking an Operations Center Technician to maintain business continuity across its global campuses by monitoring real-time alerts and managing security systems. This role involves coordinating emergency responses and working with internal teams to ensure safety during disruptions.

Candidates should have experience in security operations and strong decision-making skills. The position requires relocation to Madison, WI with assistance provided, and a COVID-19 vaccination is mandatory.

Qualifications

• Experience in security operations, emergency response, or a related high-volume field preferred.
• COVID-19 vaccination required.
• Eligible to work in the United States without visa sponsorship.

Responsibilities

• Maintain business continuity by monitoring real-time alerts.
• Manage access and security systems.
• Coordinate emergency responses to disruptions.

Skills

Situational awareness

Decision-making skills

Communication abilities

Coordination abilities

Ability to work in high-pressure environment

Job description

Epic is seeking an Operations Center Technician to maintain business continuity across its global campuses by monitoring real-time alerts and managing security systems. This role involves coordinating emergency responses and working with internal teams to ensure safety during disruptions.

Candidates should have experience in security operations and strong decision-making skills. The position requires relocation to Madison, WI with assistance provided, and a COVID-19 vaccination is mandatory.