Facilities Command Center Operator - Real-Time Security Ops

Epic; Fort Snelling Unorganized Territory (MN); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive healthcare

Merit-based compensation

Annual raises and bonuses

Stock grants

Job summary

Epic is looking for an Operations Center Technician to maintain business continuity across its campuses by managing access and security systems, monitoring alerts, and coordinating responses to emergencies.

The ideal candidate should have experience in security operations, strong communication skills, and the ability to work under pressure. The position requires relocation to Madison, WI, with relocation assistance provided.

Qualifications

• Experience in security operations, emergency response, or a related high-volume field preferred.
• Strong situational awareness and decision-making skills.
• Excellent communication and coordination abilities.
• Ability to work in a high-pressure, real-time environment.
• COVID-19 vaccination required.

Responsibilities

• Maintain business continuity across Epic's global campuses by monitoring real-time alerts.
• Manage access and security systems from the Facilities Command Center.
• Coordinate emergency responses to disruptions such as natural disasters or power outages.

Skills

Situational awareness

Decision-making skills

Communication abilities

Coordination abilities

Ability to work under pressure

Job description

Epic is looking for an Operations Center Technician to maintain business continuity across its campuses by managing access and security systems, monitoring alerts, and coordinating responses to emergencies.

The ideal candidate should have experience in security operations, strong communication skills, and the ability to work under pressure. The position requires relocation to Madison, WI, with relocation assistance provided.