Facilities Client Services Specialist

LaSalle Network; Colwich (KS); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Job summary

LaSalle Network in Colwich, KS is seeking a Client Service Representative (Facilities Administrator) to be the primary client contact, handling high-volume calls and emails, coordinating service requests, and ensuring a positive customer experience from start to finish.

The role is onsite with a schedule of Monday–Friday, 8:00 AM–5:00 PM, and occasional remote work on Fridays. The position offers $17.35 per hour with benefits including medical, dental and vision insurance.

Qualifications

• High School diploma or GED required; some college preferred.
• Customer service, call center, scheduling or administrative experience preferred.
• Strong verbal and written communication skills.

Responsibilities

• Receive and manage incoming client service requests.
• Serve as the primary contact for customers via phone and email.
• Provide updates on service schedules, progress, and completion.
• Coordinate service requests with internal teams and vendors.
• Resolve customer concerns and escalate issues as needed.
• Maintain records and documentation in company systems.
• Support invoice and documentation review as needed.

Skills

Customer service experience

Communication skills

Multitasking

Attention to detail

Microsoft Office proficiency

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

LaSalle Network in Colwich, KS is seeking a Client Service Representative (Facilities Administrator) to be the primary client contact, handling high-volume calls and emails, coordinating service requests, and ensuring a positive customer experience from start to finish.

The role is onsite with a schedule of Monday–Friday, 8:00 AM–5:00 PM, and occasional remote work on Fridays. The position offers $17.35 per hour with benefits including medical, dental and vision insurance.