Facilities Assistant

VOA Illinois; Joliet (IL); On-site; USD 43,000 - 51,000; Full time

Benefits offered by this job

Medical, Dental, Vision

403(b) with employer match

Generous Paid Time Off

Early wage access (Payactiv)

PSLF eligible employer

Life Insurance

FSA/HSA

EAP

Referral program

AFLAC Supplemental Insurance

Job summary

VOA Illinois is seeking a Facilities Assistant in Joliet, IL to maintain cleanliness and support the Property Manager and HMII maintenance staff. The role includes light maintenance tasks, unit turnovers, and ensuring safe, ready spaces for residents and staff.

The position requires a High School Diploma, English fluency, and the ability to lift up to 50 lbs. It is a full-time, in-office, on-site role with daily responsibilities across indoor and outdoor areas.

Qualifications

• High School Diploma (or equivalent) required.
• Must be able to read, write and communicate English fluently.
• Previous janitorial, custodial, or facilities experience preferred.
• Ability to work independently and manage time effectively.
• Physical ability to lift, bend, stand, and work indoors and outdoors in varying conditions.

Responsibilities

• Perform painting and touch-ups in units and common areas.
• Clean and sanitize restrooms, offices, and common areas.
• Collect and dispose of trash and recycling.
• Prepare apartment units for showing and move-in.
• Maintain outdoor areas including mowing and snow/ice removal.
• Inspect and follow safety procedures with the Property Manager.
• Assist with light maintenance and basic repairs.
• Follow safety guidelines and handle cleaning chemicals properly.

Skills

English fluency

Teamwork

Time management

Physical stamina

Lifting ability

Education

High School Diploma (or equivalent)

Job description

Location: Joliet, IL 60432

Pay: $20.50 - $24.60 per hour ($42,640 - $51,168 annually)

Schedule: Full Time, Non-Exempt (40 hours/week)

Work Arrangement: On-site

About Us: VOA Illinois is a national, faith-based nonprofit founded over 125 years ago. VOA Illinois delivers strength-based, trauma-informed, and culturally sensitive programs across the state. We are a certified Great Place to Work and proudly promote from within — over 50% of our workforce has advanced into new roles within the organization. We continue to innovate and evolve based on the needs of the communities we serve. Check out our careers page to find more opportunities at Careers - VOA Illinois.

Program Overview: Hope Manor Village Joliet is a supportive housing community designed for women recovering from opioid addiction, especially those who are pregnant or caring for young children. The program addresses the opioid crisis by providing safe, stable housing and recovery-focused services that support long-term healing for both mothers and their families.

Position Summary: The Facilities Assistant maintains cleanliness of the property, including indoor and outdoor spaces. This role works closely with the Property Manager, and collaborates with HMII maintenance staff to complete light maintenance tasks, unit turnovers, and work requests while ensuring quality and timely service for residents.

Work Environment & Schedule

• Full-time, in-office position averaging 40 hours per week
• Valid driver’s license required
• Community-based travel required for property maintenance requests
• Ability to lift up to 50 lbs.
• Physical demands include manual labor, use of tools and equipment, and frequent movement throughout the property. Regular lifting, bending, climbing, and standing are required, along with ongoing communication with staff and residents.

What You’ll Do

• Perform painting tasks, including surface preparation, touch-ups, and repainting of units and common areas as needed to maintain a clean and presentable appearance.
• Clean and sanitize restrooms, offices, common areas, hallways, and other assigned spaces. Sweep, mop, vacuum, and wax floors; clean windows, walls, and fixtures.
• Collect and dispose of trash and recycling according to procedures.
• Works closely with office staff to ensure that apartment units are ready for showing and for resident move-in, according to property rent-ready standards and as scheduled.
• Maintain outdoor areas including mowing, trimming, edging, leaf removal, and snow/ice removal as needed.
• Wears and uses safety equipment, as required. Under the direction of the Property Manager, completes safety inspections and adheres to company key control policies.
• Perform light maintenance tasks such as changing light bulbs, replacing filters, tightening hardware, minor painting, and basic repairs following lead instructions.
• Complies with all federal, state and local safety regulations, including OSHA, EPA, Workers Compensation and Hazard Communications. Ensures that all hazardous materials are properly labeled, stored and handled.
• Ensures that all hazardous materials are properly labeled, stored and handled.
• Monitor building conditions and report maintenance or safety issues to appropriate personnel. Set up and break down rooms for meetings or events as required.
• Safely operate cleaning equipment, hand tools, and basic power tools.
• Strictly adheres to the property key control policy, changes locks, cuts and dispenses keys.
• Under the direction of the Property Manager, regularly inspects property for safety and security issues, including, but not limited to non-functioning lights, ground and trip hazards, broken fences, exposed wiring, pot holes and sewer line breaks.
• Adhere to customer service standards. Works to ensure that resident maintenance issues are dealt with in a timely manner and that proper follow-through is done.
• Follow all safety guidelines and use cleaning chemicals properly.
• Assist in completing work orders under the direction of the Property Manager or lead staff.

Qualifications

Required

• High School Diploma (or equivalent) is required. Must be able to read, write and communicate English fluently.
• Previous janitorial, custodial, or facilities experience preferred.
• Basic knowledge of cleaning methods, tools, and materials.
• Must be able to successfully and effectively communicate with a variety of personnel.
• Ability to perform light maintenance and grounds keeping tasks.
• Ability to work independently and manage time effectively.
• Physical ability to lift, bend, stand, and work indoors and outdoors in varying conditions.

Must have a general knowledge on the following:

• Appliances
• Electrical systems
• Painting/Wallpapering Skills
• Pest control (as required)

Preferred

• Experience working in residential or multi-unit housing environments
• Familiarity with preventative maintenance programs and work order systems
• Basic knowledge of safety regulations and compliance standards (e.g., OSHA)

Compensation & Benefits

We offer a competitive benefits package including:

• Medical Dental, Vision
• 403(b) with employer match
• Generous Paid-Time Off
• On-Demand Pay: Early wage access through Payactiv
• Public Service Loan Forgiveness (PSLF) eligible employer
• Life Insurance
• Flexible Spending Account (FSA) / Health Savings Account (HSA)
• Employee Assistance Program (EAP)
• Referral program
• AFLAC Supplemental Insurance

VOA Illinois provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status or any other characteristic protected by state, federal or local law.

Reasonable accommodations will be considered to qualified applicants and employees with disabilities upon request.