Facilities Administrator - High-Volume CSR (Remote Fridays)

LHH US; Kansas; Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Commuter benefits

401k plan

Paid leave

Job summary

LHH US in Kansas is seeking a Facilities Administrator / Call Center CSR to handle high-volume client requests, coordinate third-party work orders, and maintain timely communication. This on-site role supports a fast-paced environment with escalation and documentation duties.

The position offers entry-level opportunities within a dynamic team, onsite in Colwich, KS, with potential for contract extension and professional growth as experience progresses.

Qualifications

• High School Diploma or GED required; some college preferred.
• Strong customer service experience in high-volume environments.
• Experience handling high call volumes & fast-paced workflows.
• Strong computer navigation and documentation skills.
• Clear verbal and written communication.

Responsibilities

• Respond to client inquiries and resolve service issues promptly.
• Coordinate with third-party contractors to meet SLA.
• Monitor and expedite open work orders outside compliance.
• Follow up on completed work orders for documentation and invoicing.
• Audit contractor invoices for accuracy and contract compliance.
• Track service activities in internal systems and monitor performance.
• Manage high volumes of calls, emails, and tickets daily.

Skills

Customer service

Call center experience

Multitasking

Communication skills

Time management

Documentation skills

Education

High school diploma or GED

Tools

Ticketing systems

Job description

LHH US in Kansas is seeking a Facilities Administrator / Call Center CSR to handle high-volume client requests, coordinate third-party work orders, and maintain timely communication. This on-site role supports a fast-paced environment with escalation and documentation duties.

The position offers entry-level opportunities within a dynamic team, onsite in Colwich, KS, with potential for contract extension and professional growth as experience progresses.