Facilities Account Manager - Unlimited PTO & Growth

Tech Sales Jobs; Long Beach (CA); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Competitive base salary

Uncapped commission on additional…

Client retention bonus

President's Club trip

Medical, Dental & Vision Insurance

401(k)

Mileage reimbursement

Unlimited PTO

Paid sick time

Coaching and development

Collaborative office culture

Job summary

City Wide Facility Solutions in Long Beach, CA is seeking an Account Manager to oversee a portfolio of commercial clients across Southwest LA. You will be the trusted advisor, visiting client facilities, solving problems, coordinating with contractors, and driving service renewals and upsells.

This role emphasizes independent work, relationship development and high-quality service. You will collaborate with Night Managers and our Sales Team to grow the book of business while maintaining accurate

Qualifications

• 3+ years of experience in Account Management, Customer Success, B2B Sales, Facility Management, Operations, or a similar client-facing role.
• Strong customer service and relationship management skills.
• Excellent verbal and written communication.
• Experience using Microsoft Office and CRM software.

Responsibilities

• Build long-term relationships with clients through regular facility visits and proactive communication.
• Ensure exceptional service through routine quality inspections and follow-up.
• Quickly resolve client concerns while coordinating with our contractor network.
• Identify opportunities to expand client relationships through additional facility services and products.
• Prepare pricing and proposals for additional services.
• Coordinate new clients starts to ensure a smooth onboarding experience.
• Recruit, develop and manage relationships with independent contractors.
• Work closely with Night Managers to maintain outstanding service quality.
• Maintain accurate client information and inspection records using our CRM.
• Partner with our Sales Team by identifying new opportunities within your territory.
• Help protect and grow an existing book of business through outstanding customer service.

Skills

Relationship-building

Excellent communication

Organized

Independent worker

Customer service

Bilingual English/Spanish

Tools

CRM software

Microsoft Office

Job description

City Wide Facility Solutions in Long Beach, CA is seeking an Account Manager to oversee a portfolio of commercial clients across Southwest LA. You will be the trusted advisor, visiting client facilities, solving problems, coordinating with contractors, and driving service renewals and upsells.

This role emphasizes independent work, relationship development and high-quality service. You will collaborate with Night Managers and our Sales Team to grow the book of business while maintaining accurate