Facilities Solutions Manager: Growth, Clients & Impact

City Wide Facility Solutions; Louisville (KY); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Car allowance

401(k)

Paid holidays

Bonus structure

Job summary

City Wide Facility Solutions is seeking an energetic Account Manager (Facilities Solutions Manager) to drive growth, build strong client relationships, and thrive in a fast-paced environment.

You will oversee client sites, manage service delivery, and leverage CRM tools for reporting and optimization. This role offers a competitive base salary, uncapped earnings potential, and a comprehensive benefits package to reward performance.

Qualifications

• 3–5+ years sales and management experience in building maintenance, facility management or equivalent.
• High School diploma required; bachelor’s degree highly desirable.
• Excellent verbal and written communication skills.

Responsibilities

• Client Relationship Management: Cultivate and expand client relationships, ensuring high retention rates and exploring opportunities for service diversification and expansion.
• Operational Excellence: Oversee the delivery of services across all client sites, manage contractor relationships including hiring, negotiation and performance assessments.
• Strategic Problem Solving: Address and resolve client concerns, coordinate site visits, and develop strategic solutions to enhance client satisfaction and operational efficiency.
• Technology and Reporting: Utilize CRM to manage client interactions, service schedules, and performance reporting.

Skills

Account management

Sales experience

Leadership

Client relationship management

Communication

Education

High School diploma

Bachelor’s degree desirable

Tools

CRM systems

Job description

City Wide Facility Solutions is seeking an energetic Account Manager (Facilities Solutions Manager) to drive growth, build strong client relationships, and thrive in a fast-paced environment.

You will oversee client sites, manage service delivery, and leverage CRM tools for reporting and optimization. This role offers a competitive base salary, uncapped earnings potential, and a comprehensive benefits package to reward performance.