Facilities Account Manager: Grow Key Client Relationships

Tech Sales Jobs; Toledo (OH); Vor Ort; USD 45.000 - 85.000; Vollzeit

Benefits dieser Stelle

Competitive base salary

Uncapped commission on additional work

Client retention bonus

President's Club trip

401(k) with employer match

Monthly car allowance

Paid Time Off

Ongoing training and development

Supportive leadership team

Collaborative culture

Zusammenfassung

City Wide Facility Solutions is seeking an Account Manager to manage an established portfolio of commercial clients throughout Northwest Ohio. You will visit client facilities, build trusted relationships, and coordinate with independent contractors to deliver high-quality service.

You will identify opportunities to expand services, prepare proposals, and maintain accurate records. This role offers competitive pay, uncapped commissions, and a supportive leadership team in a collaborative culture.

Qualifikationen

• 3+ years of experience in Account Management, Customer Success, B2B Sales, Facility Services, Operations, or a similar client-facing role.
• Strong customer service and relationship management skills.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office and CRM software; valid driver's license and ability to travel throughout Northwest Ohio.

Aufgaben

• Build long-term client relationships through regular facility visits and proactive communication.
• Conduct routine quality inspections to ensure exceptional service.
• Respond quickly to client concerns and coordinate solutions with our contractor network.
• Identify opportunities to expand existing client relationships through additional facility maintenance services and products.
• Prepare pricing, proposals, and service recommendations.
• Coordinate new client onboarding and ensure a seamless startup experience.
• Recruit, support, and maintain relationships with independent contractors.
• Partner with Night Managers to ensure consistent service quality.
• Maintain accurate client records, inspection reports, and activity notes within our CRM system.
• Work closely with the Sales Team to identify growth opportunities within existing accounts.
• Protect and grow an established book of business through exceptional customer service.

Kenntnisse

Relationship building

Customer service

Verbal & written communication

CRM software

Microsoft Office

Travel to Northwest Ohio

Ausbildung

No specific degree required

Tools

CRM software

Microsoft Office

Jobbeschreibung

City Wide Facility Solutions is seeking an Account Manager to manage an established portfolio of commercial clients throughout Northwest Ohio. You will visit client facilities, build trusted relationships, and coordinate with independent contractors to deliver high-quality service.

You will identify opportunities to expand services, prepare proposals, and maintain accurate records. This role offers competitive pay, uncapped commissions, and a supportive leadership team in a collaborative culture.