Fabrication Projects Lead — Customer Quotes & Orders

Paycom; Doraville (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Paycom in Doraville, GA is seeking an experienced operations professional to lead customer management for quotes and orders from initiation through completion. You will coordinate with internal teams, customers, and external contacts to ensure accuracy, efficiency, and adherence to requirements and company expectations.

You will supervise Customer Service Representatives, manage workloads and schedules, resolve order issues, develop load schedules, and support branch profitability through

Qualifications

• Minimum two-year technical degree or 4–5 years of industry experience.
• Experience in customer service/order entry and project management.
• Supervisory or managerial experience preferred.

Responsibilities

• Manage complex customer orders, quotes, returns, and pricing discrepancies through final resolution.
• Develop and manage customer quotes, including fabrication and related needs.
• Lead daily production meetings, load scheduling, and backorder reviews.
• Negotiate pricing and material deadlines to support requirements.
• Supervise Customer Service Representatives and optimize workloads.

Skills

Customer service

Order entry

Project management

Supervision/Leadership

JDE

Hydralist

Viking systems

Education

Two-year technical degree

Tools

JDE

Hydralist

Viking systems

Job description

Paycom in Doraville, GA is seeking an experienced operations professional to lead customer management for quotes and orders from initiation through completion. You will coordinate with internal teams, customers, and external contacts to ensure accuracy, efficiency, and adherence to requirements and company expectations.

You will supervise Customer Service Representatives, manage workloads and schedules, resolve order issues, develop load schedules, and support branch profitability through