F9 Passenger Service Agent (Full - Time)

Menzies Aviation Careers; Tampa (FL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Flight benefits

Pay increases at 180 days

Pay increase at 360 days

Pay increase at 2 years

Performance bonus

Paid Training

Uniform Provided

Job summary

Menzies Aviation at Tampa International Airport is seeking a customer service oriented team member for an on-site role. You will check in passengers, assign seats, verify travel docs, and issue boarding passes for domestic and international flights.

The position includes flight benefits, periodic pay increases, a performance bonus, paid training, and uniforms. Applicants must be 18+, hold a valid driver’s license and FAA ID, and be able to speak, read, and write English.

Qualifications

• Must be at least 18 years old.
• Must be able to speak, read, and write in English.
• Must possess/maintain a valid Driver’s License and FAA identification/seals.

Responsibilities

• Check-in passengers for international and domestic travel.
• Designate seat assignments and verify documentation.
• Provide correct boarding passes for charter flights and match manifest to on-board count.
• Assist with government agency requirements and connect/disconnect Jetway/stairs.

Skills

English proficiency

Customer service

Communication

Job description

Job Details

Posting Details

• Posted on November 5, 2026

Locations

• Tampa, FL | TPA Tampa, FL 33607, USA
• On-site
• Customer Service
• Full-Time
• Requisition #: F9PAS025071

Description

Location: Tampa International Airport, Florida

Pay: $16.00/hour

• Flight benefits
• $0.50 pay increases at 180 days
• $0.50 pay increase at 360 days
• $0.50 increase at 2 years
• Performance bonus available
• Paid Training
• Uniform Provided

What you will be doing:

• Computerized check-in of passengers for international and domestic travel.
• Designate seat assignments.
• Verify documentation for international and domestic flights.
• Ensure correct boarding passes are provided to each passenger for the assigned charter flight.
• Verify ticket and seat reservations.
• Match manifest to on-board count
• Assist with various governmental agency requirements.
• Connect and disconnect Jetway/stairs as necessary.
• Announce arrivals and departures as necessary.

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty while at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for:

• Must be at least 18 years of age.
• Possess/maintain a valid Driver’s License and other FAA required identification/seals.
• Must be able to speak, read, and write in English.
• Must be available and flexible to work variable shifts including, weekends and holidays.
• Work is done indoors and outdoors – must be comfortable working in all weather conditions.
• Able to continuously lift, push and pull up to 70 lbs.

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.