F&I Training Specialist — Elevate Dealership Performance

CNA National Warranty Corp; Clifton (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

CNA National Warranty Corp is seeking an F&I Trainer to elevate the finance & insurance capabilities of our sales teams, agents, and dealership partners. The role focuses on practical training delivery, program consistency, and regulatory alignment across our distribution network.

Ideal candidates have hands-on dealership experience, strong communication and training design skills, and the ability to translate knowledge into actionable practices that boost F&I performance and sales.

Qualifications

• Bachelor’s degree in Business Administration, Sales and Marketing, or related field, or equivalent work experience.
• At least two years of F&I sales experience in auto dealerships.
• At least three years of experience in progressive sales training positions within the vehicle service contract industry.
• At least two years of platform sales training experience.
• Strong knowledge of F&I principles, dealership operations, and relevant regulations and industry standards.
• Experience designing, delivering, and evaluating training, along with excellent communication, presentation, and facilitation skills.
• The ability to plan one to two years ahead, manage multiple priorities, and resolve problems at both strategic and operational levels.
• Experience developing and deploying sales and service systems, a strong customer focus, and proficiency in Word, PowerPoint, and Excel.

Responsibilities

• Deliver practical F&I income development training through in-person, virtual, and web-based sessions, including train-the-trainer workshops.
• Help develop and deliver ACE training, reinforcing consistent use of training programs, processes, and materials.
• Support sales team members and agents in dealership assessment and training activities that strengthen F&I performance and grow sales of CNAN products.
• Train sales teams on effective income development techniques and help translate learning into dealership practices.
• Measure and report on customer-facing training activities, using ongoing analysis to evaluate effectiveness and alignment with business goals.
• Ensure training aligns with relevant regulations, industry standards, and CNAN's compliance expectations.
• Represent CNAN at industry functions, in person or through other channels.

Skills

F&I sales

Train-the-trainer

Presentation skills

Facilitation

Microsoft Word

PowerPoint

Excel

Sales training

Education

Bachelor's degree in Business Administration, Sales and Marketing, or related field

Tools

Word

PowerPoint

Excel

Job description

CNA National Warranty Corp is seeking an F&I Trainer to elevate the finance & insurance capabilities of our sales teams, agents, and dealership partners. The role focuses on practical training delivery, program consistency, and regulatory alignment across our distribution network.

Ideal candidates have hands-on dealership experience, strong communication and training design skills, and the ability to translate knowledge into actionable practices that boost F&I performance and sales.