F&I Training Lead for Auto Dealerships

CNA National Warranty Corp; Arkansas City (KS); On-site; USD 70,000 - 95,000; Full time

Job summary

CNA National Warranty Corp seeks an F&I Trainer to help sales teams, agents, and dealership partners strengthen F&I capabilities and improve dealership performance. If you bring hands-on dealership experience and a talent for turning knowledge into practical, engaging training, this role offers impact across our distribution network.

Reporting to the VP, National Distribution, you'll deliver training through in-person, virtual, and web sessions, ensure regulatory alignment, and measure

Qualifications

• Bachelor's degree in Business Administration, Sales and Marketing, or a related field, or equivalent work experience.
• At least two years of F&I sales experience in auto dealerships.
• At least three years of experience in progressive sales training positions within the vehicle service contract industry.
• At least two years of platform sales training experience.
• Strong knowledge of F&I principles, dealership operations, and relevant regulations and industry standards.
• Experience designing, delivering, and evaluating training, along with excellent communication, presentation, and facilitation skills.
• The ability to plan one to two years ahead, manage multiple priorities, and resolve problems at both strategic and operational levels.
• Experience developing and deploying sales and service systems, a strong customer focus, and proficiency in Word, PowerPoint, and Excel.

Responsibilities

• Deliver practical F&I income development training through in-person, virtual, and web-based sessions, including train-the-trainer workshops.
• Help develop and deliver ACE training, reinforcing consistent use of training programs, processes, and materials.
• Support sales team members and agents in dealership assessment and training activities that strengthen F&I performance and grow sales of CNAN products.
• Train sales teams on effective income development techniques and help translate learning into dealership practices.
• Measure and report on customer-facing training activities, using ongoing analysis to evaluate effectiveness and alignment with business goals.
• Ensure training aligns with relevant regulations, industry standards, and CNAN's compliance expectations.
• Represent CNAN at industry functions, in person or through other channels.

Skills

F&I sales

Training design

Public speaking

Facilitation

Education

Bachelor's degree in Business Administration

Tools

Word

PowerPoint

Excel

Job description

CNA National Warranty Corp seeks an F&I Trainer to help sales teams, agents, and dealership partners strengthen F&I capabilities and improve dealership performance. If you bring hands-on dealership experience and a talent for turning knowledge into practical, engaging training, this role offers impact across our distribution network.

Reporting to the VP, National Distribution, you'll deliver training through in-person, virtual, and web sessions, ensure regulatory alignment, and measure