F&I Training & Performance Coach

CNA National Warranty Corp; Scottsdale (AZ); On-site; USD 70,000 - 110,000; Full time

Job summary

CNA National Warranty Corp is seeking an F&I Trainer to elevate the capabilities of sales teams, agents, and dealership partners across our distribution network. You will deliver and reinforce practical training that drives product sales, consistent execution, and compliance.

Ideal candidates have hands-on dealership experience and a talent for turning knowledge into engaging training modules, with the ability to manage multiple priorities and measure training effectiveness.

Qualifications

• Bachelor’s degree or equivalent work experience in a related field.
• Minimum of 2 years F&I sales experience in auto dealerships.
• Minimum of 3 years in progressive sales training within the vehicle service contract industry.

Responsibilities

• Deliver F&I training in in-person, virtual, and web-based formats.
• Develop and deliver ACE training.
• Support dealership assessment and training activities to strengthen F&I performance.
• Train on income development techniques to translate learning into dealership practices.
• Measure and report on training activities and alignment with goals.
• Ensure training complies with regulations and CNAN standards.
• Represent CNAN at industry events.

Skills

Communication

Presentation

Facilitation

Customer focus

Education

Bachelor's degree in Business Administration or Sales & Marketing

Tools

Word

PowerPoint

Excel

Job description

CNA National Warranty Corp is seeking an F&I Trainer to elevate the capabilities of sales teams, agents, and dealership partners across our distribution network. You will deliver and reinforce practical training that drives product sales, consistent execution, and compliance.

Ideal candidates have hands-on dealership experience and a talent for turning knowledge into engaging training modules, with the ability to manage multiple priorities and measure training effectiveness.