F&I Training Lead - Auto Dealership Growth

CNA National Warranty Corp; Kansas City (MO); On-site; USD 70,000 - 95,000; Full time

Job summary

CNAN is seeking an F&I Trainer to empower sales teams, agents, and dealership partners with practical finance and insurance skills. This role reports to the Vice President, National Distribution and aims to enhance product sales, consistent execution, and compliance.

We value hands-on dealership experience and the ability to turn knowledge into engaging training. The position involves in-person, virtual, and web-based sessions across CNAN’s distribution network and requires the ability to plan

Qualifications

• Bachelor’s degree in Business Administration, Sales/Marketing, or related field, or equivalent work experience.
• At least two years of F&I sales experience in auto dealerships.
• At least three years in progressive sales training roles within vehicle service contract industry.
• At least two years of platform sales training experience.
• Strong knowledge of F&I principles, dealership operations, and regulations.
• Experience designing, delivering, and evaluating training with communication and facilitation skills.
• Ability to plan 1–2 years ahead and manage multiple priorities.

Responsibilities

• Deliver practical F&I income development training through in-person, virtual, and web-based sessions, including train-the-trainer workshops.
• Help develop and deliver ACE training, reinforcing consistent use of training programs, processes, and materials.
• Support sales team members and agents in dealership assessment and training activities that strengthen F&I performance and grow sales of CNAN products.
• Train sales teams on effective income development techniques and translate learning into dealership practices.
• Measure and report on customer-facing training activities, using ongoing analysis to evaluate effectiveness and alignment with business goals.
• Ensure training aligns with regulations, industry standards, and CNAN’s compliance expectations.
• Represent CNAN at industry functions, in person or through other channels.

Skills

F&I sales knowledge

Training delivery

Regulatory compliance

Presentation skills

Stakeholder management

Program development

Education

Bachelor’s degree in Business Administration, Sales and Marketing, or related field

Tools

PowerPoint

Excel

Word

Job description

CNAN is seeking an F&I Trainer to empower sales teams, agents, and dealership partners with practical finance and insurance skills. This role reports to the Vice President, National Distribution and aims to enhance product sales, consistent execution, and compliance.

We value hands-on dealership experience and the ability to turn knowledge into engaging training. The position involves in-person, virtual, and web-based sessions across CNAN’s distribution network and requires the ability to plan