F&I Training & Performance Coach

CNA National Warranty Corp; Austin (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

CNAN is seeking an F&I Trainer to empower sales teams, agents, and dealership partners in finance and insurance excellence. The role supports product sales, consistent execution, and regulatory compliance across the distribution network. Texas, Kansas, or Tennessee-based candidates are preferred.

Deliver hands-on training in person, virtually, and via web sessions, and develop ACE programs to reinforce standardized processes and materials. Strong presentation and planning skills are essential.

Qualifications

• Bachelor’s degree or equivalent work experience in Business Administration, Sales & Marketing, or related field.
• At least 2 years of F&I sales experience in auto dealerships.
• At least 3 years in progressive sales training roles within vehicle service contracts.
• At least 2 years of platform sales training experience.
• Strong knowledge of F&I principles, dealership operations, and regulations.
• Experience designing, delivering, and evaluating training with strong communication.
• Ability to plan 1–2 years ahead and manage multiple priorities.

Responsibilities

• Deliver in-person, virtual, and web-based F&I training sessions.
• Develop and deliver ACE training materials and processes.
• Support dealership assessment and training to grow F&I performance.
• Train teams on income development techniques and translate learning to practice.
• Measure training effectiveness and align with business goals.
• Ensure training complies with relevant regulations and CNAN standards.
• Represent CNAN at industry events.

Skills

F&I sales

Training design

Presentation skills

Facilitation

Regulatory knowledge

Communication

Strategic planning

Education

Bachelor’s degree in Business Administration, Sales and Marketing, or related field

Tools

Word

PowerPoint

Excel

Job description

CNAN is seeking an F&I Trainer to empower sales teams, agents, and dealership partners in finance and insurance excellence. The role supports product sales, consistent execution, and regulatory compliance across the distribution network. Texas, Kansas, or Tennessee-based candidates are preferred.

Deliver hands-on training in person, virtually, and via web sessions, and develop ACE programs to reinforce standardized processes and materials. Strong presentation and planning skills are essential.