F&I Manager - Lead Financing Solutions & Customer Experience

AutoNation; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation and 401k

Insurance plans (health, dental,vision

Associate purchase programs for new/pp

YouDecide deals access

DRVPNK cancer fundraising

Job summary

AutoNation is seeking an experienced F&I Manager to lead the financing and insurance process for vehicle purchases. You’ll oversee credit decisions, present financing options, and ensure compliant transactions.

This role emphasizes leadership, relationship-building, and strategic execution across a nationwide automotive retailer. Join a Fortune 200 company known for innovation, competitive compensation, and a culture that values development of people and strong customer experiences.

Qualifications

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Highly detail-oriented and organized.
• Prior sales experience preferred but not required.
• Demonstrated communication, consultative, interpersonal and organizational skills.
• Experience and desire to work with technology.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process.
• Work directly with our employees and customers to develop relationships.
• Determine customer financing needs and payment options based on a consultative interview process.
• Present a fully transparent pricing menu to customers detailing their financing options and products.
• Process finance transactions and ensure 100% compliance with all state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers to create a base of referrals.
• Set and achieve targeted sales goals.
• Gain superior product knowledge to effectively help customers.
• Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.

Skills

Proven leadership experience

Strategic thinking

Execution skills

People development

Passion for innovation

Excellent communication

Consultative selling

Interpersonal skills

Education

High school diploma or equivalent

Job description

AutoNation is seeking an experienced F&I Manager to lead the financing and insurance process for vehicle purchases. You’ll oversee credit decisions, present financing options, and ensure compliant transactions.

This role emphasizes leadership, relationship-building, and strategic execution across a nationwide automotive retailer. Join a Fortune 200 company known for innovation, competitive compensation, and a culture that values development of people and strong customer experiences.