F&I Manager: Innovative Auto Financing Leader

AutoNation; Valencia (PA); On-site; USD 67,000 - 134,000; Full time

Benefits offered by this job

Competitive compensation and 401k

Health insurance and maternity support

Associate purchase/discount programs

YouDecide deal access

DRVPNK charity involvement

Job summary

AutoNation is seeking an F&I Manager to lead the finance and insurance process for customers during vehicle purchases. You will bridge sales and financing, present options, and work with lenders to secure approvals, while ensuring compliance and delivering an outstanding customer experience.

This role emphasizes leadership, strategic thinking, and the ability to develop relationships with customers and staff.

Qualifications

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Highly detail-oriented and organized.
• Prior sales experience preferred but not required.
• Demonstrated communication, consultative, interpersonal and organizational skills.
• Experience and desire to work with technology.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process.
• Work directly with our employees and customers to develop relationships.
• Determine customer financing needs and payment options based on a consultative interview process.
• Present a fully transparent pricing menu to customers detailing their financing options and products.
• Process finance transactions and ensure 100% compliance with all state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers to create a base of referrals.
• Set and achieve targeted sales goals.
• Gain superior product knowledge to effectively help customers.
• Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.

Skills

Proven leadership experience

Strategic thinking

Customer relationship

Sales coaching

Financial services knowledge

Education

High school diploma

Job description

AutoNation is seeking an F&I Manager to lead the finance and insurance process for customers during vehicle purchases. You will bridge sales and financing, present options, and work with lenders to secure approvals, while ensuring compliance and delivering an outstanding customer experience.

This role emphasizes leadership, strategic thinking, and the ability to develop relationships with customers and staff.