F&I Manager: Lead Finance, Compliance & Customer Experience

AutoNation; New Mexico; Presencial; USD 56 000 - 134 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401k matching

Health, dental, vision insurance

Maternity benefits

Vehicle purchase/discounts

YouDecide deals

Resumo da oferta

AutoNation is a leading automotive retailer seeking a Finance & Insurance Manager to guide customers from sales to financing, offering transparent pricing and tailored payment options. You will develop strong customer relationships and ensure compliant processes across the financing journey.

Ideal candidates demonstrate leadership, strategic thinking, and a passion for people development, with a focus on delivering an exceptional customer experience and achieving sales goals within a dynamic

Qualificações

• Proven ability to provide an exceptional customer experience
• Ability to set and achieve targeted goals
• Highly detail-oriented and organized
• Prior sales experience preferred but not required
• Demonstrated communication, consultative, interpersonal and organizational skills
• Experience and desire to work with technology

Responsabilidades

• Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process
• Determine customer financing needs and payment options based on a consultative interview process
• Present a fully transparent pricing menu detailing financing options and products
• Process finance transactions and ensure compliance with all state and federal laws and regulations
• Follow up with customers to ensure satisfaction
• Build rapport with customers to create a base of referrals
• Set and achieve targeted sales goals
• Gain superior product knowledge to effectively help customers
• Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy
• Provide an exceptional customer experience to drive loyalty
• We highly value an ethical, customer-centric approach and a strong moral compass in leadership

Conhecimentos

Leadership experience

Strategic thinking

People development

Sales experience

Customer service

Descrição da oferta de emprego

AutoNation is a leading automotive retailer seeking a Finance & Insurance Manager to guide customers from sales to financing, offering transparent pricing and tailored payment options. You will develop strong customer relationships and ensure compliant processes across the financing journey.

Ideal candidates demonstrate leadership, strategic thinking, and a passion for people development, with a focus on delivering an exceptional customer experience and achieving sales goals within a dynamic