F&I & Deal Operations Leader

MarineMax; Naples (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

MarineMax is seeking a Business Manager to lead the Finance and Insurance team in Naples, FL. This role drives deal profitability, compliance, and exceptional customer experience while collaborating across departments.

Responsibilities include managing F&I processes, coordinating with lenders, and ensuring timely funding and accurate documentation. The position emphasizes leadership, problem-solving, and growth alignment with MarineMax strategies.

Qualifications

• Requires strong leadership and proactive problem-solving abilities.
• Experience in F&I processes and regulatory compliance is preferred.
• Dedicated to delivering superior customer service and professional conduct.

Responsibilities

• Promote MarineMax values, mission, and vision across the team.
• Ensure compliance with laws and regulations to minimize risk.
• Implement F&I process in every transaction and maintain annual certification.
• Participate in F&I training to enhance knowledge and skills.
• Assess customer finance needs and present loan options to close transactions.
• Maintain knowledge of lender programs and F&I products.
• Build relationships with lenders and product providers.
• Manage Revenue Projection Report (RPR) and deal status communications.
• Resolve administrative issues to ensure timely funding of loans.
• Oversee title/registration and USCG documentation for each deal.
• Ensure warranty registrations and transfers are properly handled.
• Run lost sale reports to identify refinance and warranty opportunities.
• Address customer concerns promptly while upholding professionalism.
• Participate in boat shows and promotional events to boost brand visibility.
• Perform additional duties as assigned.

Skills

Leadership

Problem-solving

Communication

Team collaboration

Job description

MarineMax is seeking a Business Manager to lead the Finance and Insurance team in Naples, FL. This role drives deal profitability, compliance, and exceptional customer experience while collaborating across departments.

Responsibilities include managing F&I processes, coordinating with lenders, and ensuring timely funding and accurate documentation. The position emphasizes leadership, problem-solving, and growth alignment with MarineMax strategies.