F&B Supervisor: Lead Service & Guest Experience

SOPHY® Hyde Park; Chicago (IL); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid time off (PTO)

Paid holidays

Earned wage access

Employee Assistance Program (EAP)

Hotel travel discounts

Job summary

The SOPHY Hyde Park is seeking an energetic F&B Supervisor to lead daily dining operations in Chicago. You’ll supervise staff, ensure top tier guest service, manage timelines, and proactively address guest needs to uphold our high standards.

We offer health coverage, a 401K with discretionary matching, generous PTO and holidays, earned wage access, EAP support, travel discounts, and a family-friendly culture that supports growth and well-being for you and your family.

Qualifications

• Server and supervisory experience preferred; must be of legal age to serve alcohol.
• Experience in hospitality supervision and guest service excellence.
• Ability to supervise a team, manage shifts, and uphold safety standards.

Responsibilities

• Lead daily dining operations and supervise servers and itineraries.
• Provide exceptional guest service and proactively address guest needs.
• Ensure timely service, accurate order handling, and consistent quality.

Skills

Leadership

Problem-solving

Basic computer skills

High level customer service

Effective communication

Follow instructions

Learn quickly

Attention to detail

Composure under pressure

Education

High school diploma or equivalent

Job description

The SOPHY Hyde Park is seeking an energetic F&B Supervisor to lead daily dining operations in Chicago. You’ll supervise staff, ensure top tier guest service, manage timelines, and proactively address guest needs to uphold our high standards.

We offer health coverage, a 401K with discretionary matching, generous PTO and holidays, earned wage access, EAP support, travel discounts, and a family-friendly culture that supports growth and well-being for you and your family.