F&B Supervisor: Lead Guest Experience

Beloit Club; Crestview (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Employee Discounts

Paid Time Off

Training & Development

401K

Medical Benefits

Pet Insurance

Job summary

Beloit Club, part of Geronimo Hospitality Group in Wisconsin, is seeking a Food and Beverage Supervisor to lead guest service, manage daily operations and uphold our award-winning standards.

You will oversee hiring, scheduling, training, ordering, and labor control while ensuring compliance with health and safety standards. A high school diploma and at least 1 year in front-of-house or assistant management are required, with strong math and POS experience.

Qualifications

• High school diploma or equivalent.
• 1 year of front-of-house operations and/or assistant management.
• Excellent basic math skills and ability to operate a POS system.

Responsibilities

• Assist with hiring, scheduling, payroll, inventory, and other managerial duties.
• Oversee that ordering is completed weekly and communicate product alterations or substitutions as needed.
• Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
• Assist in the development and improvement of the training programs and policies/procedures as needed.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Respond to guest inquiries and complaints.
• Ensure that all food and products are consistently served according to Geronimo Hospitality standards.
• Achieve restaurant objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Fill in where needed to ensure guest service standards and efficient operations.
• Continually strive to develop staff in all areas of managerial and professional development.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.

Skills

Front-of-house ops

Assistant management

POS system

Math skills

Education

High school diploma or equivalent

Tools

POS system

Job description

Beloit Club, part of Geronimo Hospitality Group in Wisconsin, is seeking a Food and Beverage Supervisor to lead guest service, manage daily operations and uphold our award-winning standards.

You will oversee hiring, scheduling, training, ordering, and labor control while ensuring compliance with health and safety standards. A high school diploma and at least 1 year in front-of-house or assistant management are required, with strong math and POS experience.