F&B Supervisor: Lead & Elevate Guest Experience

M Resort Spa Casino; Henderson (NV); On-site; USD 42,000 - 65,000; Full time

Job summary

PENN Entertainment is seeking a motivated Food & Beverage Supervisor to join our Henderson, NV team. This role provides guidance and daily supervision to staff, supports budgeting, scheduling, and ensures guest satisfaction in a fast-paced environment.

You will help maintain cost controls, assist in training, and ensure compliance with health and safety standards. Flexible to work various shifts, this position offers growth opportunities within our dynamic hospitality organization.

Qualifications

• High School Diploma or GED; or two years customer service experience; five years in Food & Beverage preferred.
• Experience in Food & Beverage desired.
• Ability to perform basic math and data interpretation.
• Strong guest interaction and conflict resolution skills.
• Proficient in Microsoft Outlook.

Responsibilities

• Provide guidance and daily supervision to staff.
• Coordinate scheduling with manager and ensure guest satisfaction.
• Support compliance with departmental budgets.
• Promote outstanding customer service and train team members.
• Assist in cost control and inventory monitoring.
• Maintain health and safety standards and procedures.

Skills

Customer service

Staff supervision

Scheduling

Budgets

Training

Compliance

Education

High School Diploma or GED

Tools

Microsoft Outlook

Job description

PENN Entertainment is seeking a motivated Food & Beverage Supervisor to join our Henderson, NV team. This role provides guidance and daily supervision to staff, supports budgeting, scheduling, and ensures guest satisfaction in a fast-paced environment.

You will help maintain cost controls, assist in training, and ensure compliance with health and safety standards. Flexible to work various shifts, this position offers growth opportunities within our dynamic hospitality organization.