F&B Supervisor: Lead Service & Guest Experience

M Resort Spa Casino; Henderson (NV); On-site; USD 40,000 - 60,000; Full time

Job summary

M Resort Spa Casino in Henderson, Nevada is looking for a supervisor in the Food & Beverage department. This role involves guiding staff, maintaining operational goals, and ensuring customer service standards are met.

The ideal candidate will have a High School Diploma or GED, with preferred experience in food and beverage. Must be flexible to work various shifts and proficient in Microsoft Outlook.

Join a dynamic team committed to providing excellent service in a vibrant environment.

Qualifications

• High School Diploma or GED; two years previous customer service experience.
• Five years’ experience in Food & Beverage preferred.
• Ability to interact with guests and resolve problems diplomatically.
• Must be proficient in Microsoft Outlook.

Responsibilities

• Supervise staff and manage work procedures.
• Ensure compliance with customer service standards.
• Assist in maintaining departmental budgets.
• Conduct pre-shift meetings for relevant information relaying.

Skills

Customer service

Ability to resolve conflicts

Team training

Cost control

Education

High School Diploma or GED

Experience in Food & Beverage

Tools

Microsoft Outlook

Job description

M Resort Spa Casino in Henderson, Nevada is looking for a supervisor in the Food & Beverage department. This role involves guiding staff, maintaining operational goals, and ensuring customer service standards are met.

The ideal candidate will have a High School Diploma or GED, with preferred experience in food and beverage. Must be flexible to work various shifts and proficient in Microsoft Outlook.

Join a dynamic team committed to providing excellent service in a vibrant environment.