F&B Outlet Supervisor — Fast-Paced Guest Service & Ops

PENN Entertainment, Inc.; Dayton (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

PENN Entertainment is seeking a Food & Beverage Supervisor to oversee an outlet, manage daily operations, and uphold exceptional guest service.

This role requires two years F&B supervisory experience, an associates degree, and proficiency in Excel/Outlook. The successful candidate will help with budgeting, scheduling, and ensuring compliance with gaming regulations.

Join a fast-paced team in a dynamic entertainment environment, with opportunities for professional growth.

Qualifications

• Associates degree in a related field and at least two years of Food & Beverage supervisory experience.
• Strong guest service and communication skills with the ability to resolve conflicts tactfully.
• Proficiency in Microsoft Office and ability to write reports and business correspondence.
• Flexibility to work varied shifts, including holidays and weekends.

Responsibilities

• Supervise an F&B Outlet and manage daily operations for assigned shift.
• Create schedules that balance labor costs and guest satisfaction.
• Assist in budgeting processes and report budget concerns to management.
• Uphold service standards and ensure compliance with gaming laws and department policies.

Skills

Customer service

Leadership

Problem solving

Staff training

Education

Associates degree

Tools

Excel

Word

Outlook

Job description

PENN Entertainment is seeking a Food & Beverage Supervisor to oversee an outlet, manage daily operations, and uphold exceptional guest service.

This role requires two years F&B supervisory experience, an associates degree, and proficiency in Excel/Outlook. The successful candidate will help with budgeting, scheduling, and ensuring compliance with gaming regulations.

Join a fast-paced team in a dynamic entertainment environment, with opportunities for professional growth.