F&B Outlet Lead: Fast-Paced, Growth-Minded Manager

Hollywood Gaming at Dayton Raceway; Dayton (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

PENN Entertainment is seeking a Food & Beverage Supervisor to oversee an F&B Outlet and manage daily shift operations at the Dayton area venue. You will help craft schedules, monitor labor costs, and ensure guest satisfaction while upholding gaming regulations and department standards.

The role emphasizes strong customer service, supervisory experience, and collaboration with the management team to meet budgetary goals and maintain high service levels.

Qualifications

• Associates degree (A.A) in related field; two years of Food and Beverage experience, or equivalent combination of education and experience.
• Minimum two years supervisory experience required.
• Ability to interact with guests, staff and colleagues and resolve problems diplomatically.

Responsibilities

• Supervise an F&B Outlet and manage daily operations of a designated shift.
• Create effective schedules while controlling labor costs and achieving guest satisfaction.
• Assist in budget processes and ensure compliance with departmental budgets.
• Demonstrate superior customer service in line with company standards and programs.
• Ensure compliance with gaming laws and department regulations.
• Maintain cost control through inventory pars and related procedures.

Skills

Supervisory experience

Guest interaction

Customer service orientation

Education

Associate degree (A.A) in related field

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

PENN Entertainment is seeking a Food & Beverage Supervisor to oversee an F&B Outlet and manage daily shift operations at the Dayton area venue. You will help craft schedules, monitor labor costs, and ensure guest satisfaction while upholding gaming regulations and department standards.

The role emphasizes strong customer service, supervisory experience, and collaboration with the management team to meet budgetary goals and maintain high service levels.