F&B Supervisor, Lagoon Resort Operations Leader

MetroLagoons, LLC; Fort Myers (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental/Vision for eligible

401(k)

Disability

Life

Employee Discount Program

Lagoon entry

F&B/Merchandise discounts

Job summary

MetroLagoons, LLC in Southwest Florida invites a seasoned Food and Beverage Supervisor to lead daily F&B operations and ensure superb guest service at our lagoon destinations. You will maintain records, oversee budgets, and coordinate staff to deliver a seamless dining and beverage experience.

Role requires strong leadership, excellent communication, and a passion for hospitality. Training staff, managing schedules, and upholding sanitation standards are key responsibilities in this vibrant,

Qualifications

• Experience as food and beverage supervisor or similar role preferred.
• Excellent people skills with a customer service orientation.
• Outstanding leadership abilities.
• Up-to-date with food and beverages trends and best practices.
• Ability to stay calm under pressure.
• Excellent communication and interpersonal skills.
• Food safety certification will be provided if necessary.

Responsibilities

• Train and supervise staff to ensure tasks are performed correctly.
• Monitor productivity to meet goals.
• Coordinate schedules including shift changes and absences.
• Oversee inventory of food and beverage supplies.
• Maintain sanitation by enforcing cleanliness standards.
• Process payroll by reviewing time cards.
• Interview, hire, and train new employees.
• Set budgets for food, labor, and related expenses.
• Provide menu guidance and exceptional guest service.

Skills

Excellent people skills

Leadership

Customer service orientation

Communication skills

Stays calm under pressure

Education

Food safety certification

Job description

MetroLagoons, LLC in Southwest Florida invites a seasoned Food and Beverage Supervisor to lead daily F&B operations and ensure superb guest service at our lagoon destinations. You will maintain records, oversee budgets, and coordinate staff to deliver a seamless dining and beverage experience.

Role requires strong leadership, excellent communication, and a passion for hospitality. Training staff, managing schedules, and upholding sanitation standards are key responsibilities in this vibrant,