F&B Supervisor: Guest‑Focused Leadership + Weekly Pay

MCR; Pasadena (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Retirement Options

Health, Dental, Vision Insurance

Job summary

MCR is seeking a Food and Beverage Supervisor at Pasadena hotel to oversee F&B operations and deliver an exceptional guest experience. The role focuses on maximizing sales and guest satisfaction through engaged team members and effective service.

The candidate should have experience in food and beverage, a positive attitude, and the ability to follow established guidelines. Availability for varied shifts including evenings and weekends is expected, with a strong emphasis on hospitality and guest

Qualifications

• Work Experience: Experience in F&B required; hospitality environment preferred.
• Can-Do Attitude: Must have a positive attitude and willingness to learn.
• Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
• Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
• Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving concerns and issues raised by co-workers and guests.
• Communication Skills: Must be able to convey information and ideas clearly.
• Hospitality and Guest Service: Must have a desire to serve all guests.

Responsibilities

• Train workers in food preparation, and in service, sanitation, and safety procedures.
• Compile and balance cash receipts at the end of the day or shift.
• Perform various financial activities such as cash handling and deposit preparation.
• Supervise and participate in kitchen and dining area cleaning activities.
• Resolve customer complaints regarding food service.
• Control inventories of food, equipment, and liquor, and report shortages.
• Requisition supplies and equipment needed.
• Observe and evaluate workers and work procedures to ensure quality standards, service and participate in disciplinary documentations.
• Inspect supplies, equipment, and work areas to ensure efficient service and standards.
• Assign duties, responsibilities, and workstations to team members.
• Perform personnel actions, such as hiring and firing staff, providing employee orientation and training.
• Conduct supervisory activities, such as creating work schedules or organizing employee time sheets.
• Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
• Record production, operational, and personnel data on specified forms.
• Develop equipment maintenance schedules and arrange for repairs.
• Greet and seat guests, and present menus and wine lists.
• Schedule parties and take reservations.
• Present bills and accept payments.
• Resolve customer complaints regarding food service.

Skills

Experience in F&B

Can-Do Attitude

Ability to Follow Guidelines

Handle Pace and Pressure

Listening and Conflict Resolution

Communication Skills

Hospitality and Guest Service

Job description

MCR is seeking a Food and Beverage Supervisor at Pasadena hotel to oversee F&B operations and deliver an exceptional guest experience. The role focuses on maximizing sales and guest satisfaction through engaged team members and effective service.

The candidate should have experience in food and beverage, a positive attitude, and the ability to follow established guidelines. Availability for varied shifts including evenings and weekends is expected, with a strong emphasis on hospitality and guest