F&B Supervisor — Dynamic Casino Dining & Bar

New Hampshire Group Llc; Keene (NH); On-site; USD 42,000 - 65,000; Full time

Job summary

Revo Casino and Social House in Keene, NH, seeks a Food & Beverage Supervisor to lead daily dining operations with a guest-first mindset. You will ensure service standards, train staff, and coordinate with supervisors to deliver exceptional hospitality.

The role emphasizes teamwork, integrity, and compliance with NH alcohol and gaming regulations while driving profitability and guest satisfaction in a dynamic casino environment.

Qualifications

• High school diploma or equivalent; hospitality or leadership training preferred.
• Basic math skills for handling transactions and reviewing financial information.
• Ability to lead, motivate, and support a diverse team.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Physical stamina to stand, walk, and assist with service duties for extended periods.
• Availability to work evenings, weekends, and holidays.
• Must be 18 years of age or older in accordance with New Hampshire alcohol and gaming regulations.

Responsibilities

• Deliver outstanding guest service to internal and external guests, demonstrating thecompany’s #AddLife culture in all interactions.
• Provide guest service training and departmental orientation for new team members.
• Assist the manager in delivering ongoing training and development for all employees.
• Ensure the dining room and service areas are properly set up and ready for operation.
• Oversee side work responsibilities, opening procedures, and closing duties.
• Coordinate with other Food & Beverage Supervisors and Managers regarding scheduling,ordering, and par levels.
• Assist with setting up and breakdown for private events and special functions.
• Foster a supportive, motivating environment that encourages teamwork and high performance.
• Maintain confidentiality of sensitive information in accordance with company policy and state regulations.
• Assist the manager in reviewing departmental activities to evaluate staffing levels, working conditions, and opportunities to improve service quality and profitability.
• Monitor the work of team members to ensure performance meets established standards.
• Resolve issues within the scope of authority and elevate matters beyond that scope tomanagement with recommended solutions.
• Oversee daily departmental operations in accordance with company policies and procedures.
• Perform other related duties as assigned.

Skills

Leadership

Customer service

Multitasking

Organizational skills

Math skills

Stamina

Shift flexibility

Education

High school diploma or equivalent

Hospitality or leadership training

Job description

Revo Casino and Social House in Keene, NH, seeks a Food & Beverage Supervisor to lead daily dining operations with a guest-first mindset. You will ensure service standards, train staff, and coordinate with supervisors to deliver exceptional hospitality.

The role emphasizes teamwork, integrity, and compliance with NH alcohol and gaming regulations while driving profitability and guest satisfaction in a dynamic casino environment.