F&B Service Supervisor & Guest Experience Lead

Martin Resorts, Inc.; Lebanon, Northern (NH, KY); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Peregrine Hospitality seeks a Food and Beverage Supervisor to oversee F&B service and support the manager with training, coaching, and cost control. The role emphasizes delivering top guest experiences, upholding service standards, and maintaining clean, well-stocked work areas.

Strong communication and teamwork are essential to succeed. Requirements include a high school diploma or GED and flexible scheduling, including nights, weekends, and holidays.

Qualifications

• High School diploma or GED required.
• Flexible scheduling including holidays, nights, and weekends.

Responsibilities

• Oversee service in the Food & Beverage Department.
• Assist manager with training, motivating, and coaching staff.
• Monitor expenses and control labor costs.
• Ensure proper and timely service to guests.
• Handle guest complaints or special requests and escalate as needed.
• Promote upselling and maintain quality standards across menus.
• Adhere to safety rules and resort policies.

Skills

Communication

Multi-tasking

Language skills

Attention to detail

Teamwork

PPE safety

Physical ability

Education

High School diploma or GED

Job description

Peregrine Hospitality seeks a Food and Beverage Supervisor to oversee F&B service and support the manager with training, coaching, and cost control. The role emphasizes delivering top guest experiences, upholding service standards, and maintaining clean, well-stocked work areas.

Strong communication and teamwork are essential to succeed. Requirements include a high school diploma or GED and flexible scheduling, including nights, weekends, and holidays.