F&B Service Lead: Host, Busser & Food Runner

Kalahari Resorts LLC; Mount Pocono (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Career growth opportunities with promo

401(k) matching

Health, dental, vision coverage

Employee appreciation events, perks

Education assistance programs

Job summary

Kalahari Resorts & Conventions seeks F&B Service Staff to deliver exceptional guest experiences in our dining outlets. You will support bussing, serving, and hosting tasks while embracing our Promise to lead with love.

Hourly wages vary and may include tips. Our team-focused culture offers growth opportunities, benefits, and a chance to be part of America’s largest indoor waterpark destination family.

Qualifications

• General food and beverage knowledge with 1 year front-of-the-house experience.
• Leadership style rooted in collaboration and service.
• Ability to communicate with guests and resort management.

Responsibilities

• Oversee daily delivery of food from kitchen to guests accurately and quickly.
• Answer questions about food, beverage, services, and resort activities.
• Monitor guest dining to ensure satisfaction; respond to needs promptly and courteously.
• Clear and reset tables between courses; keep tabletops, chairs, and booths clean.
• Coordinate seating with servers and hosts to ensure efficiency.
• Maintain cleanliness and teamwork in the front-of-house area.

Skills

Food & beverage knowledge

Front-of-house operations

Leadership

Communication with guests

Job description

Kalahari Resorts & Conventions seeks F&B Service Staff to deliver exceptional guest experiences in our dining outlets. You will support bussing, serving, and hosting tasks while embracing our Promise to lead with love.

Hourly wages vary and may include tips. Our team-focused culture offers growth opportunities, benefits, and a chance to be part of America’s largest indoor waterpark destination family.