F&B Retail Supervisor - Guest Experience Leader

Westgate Resorts; Orlando (FL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health Benefits – Medical, Dental, and

Paid Time Off – Vacation, Sick, and P}

Paid Holidays

401(k) with Generous Company Match

Job summary

Westgate Lakes Resort & Spa is seeking a Retail Supervisor to support our food and beverage operations. You will assist the F&B outlet management team and contribute to a high guest-satisfaction environment in a fast-paced restaurant setting.

You will train staff, schedule service personnel, and help drive sales while upholding grooming standards and company policies. This role requires weekend and holiday availability.

Qualifications

• Follow instructions without close supervision.
• Have one year of supervisory experience in a fast-paced restaurant environment.
• Occasional carrying and lifting of items up to 50 pounds.
• Must be able to work weekends and holidays as needed.
• Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Responsibilities

• Assist the F&B outlet management team in assuring high guest satisfaction.
• Create a festive atmosphere for guests to enjoy when dining in the restaurant
• Increase sales over prior years and decrease the amount of service complaints
• Responsible for team member training programs
• Responsible for scheduling of all service-related employees
• Enforces team members, company, and department grooming policies
• Participate in company's monthly Goals & Measurements Program
• Other duties may be assigned

Job description

Westgate Lakes Resort & Spa is seeking a Retail Supervisor to support our food and beverage operations. You will assist the F&B outlet management team and contribute to a high guest-satisfaction environment in a fast-paced restaurant setting.

You will train staff, schedule service personnel, and help drive sales while upholding grooming standards and company policies. This role requires weekend and holiday availability.