Retail Supervisor

Westgate Resorts; Orlando (FL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health Benefits – Medical, Dental, and

Paid Time Off – Vacation, Sick, and P}

Paid Holidays

401(k) with Generous Company Match

Job summary

Westgate Lakes Resort & Spa is seeking a Retail Supervisor to support our food and beverage operations. You will assist the F&B outlet management team and contribute to a high guest-satisfaction environment in a fast-paced restaurant setting.

You will train staff, schedule service personnel, and help drive sales while upholding grooming standards and company policies. This role requires weekend and holiday availability.

Qualifications

• Follow instructions without close supervision.
• Have one year of supervisory experience in a fast-paced restaurant environment.
• Occasional carrying and lifting of items up to 50 pounds.
• Must be able to work weekends and holidays as needed.
• Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Responsibilities

• Assist the F&B outlet management team in assuring high guest satisfaction.
• Create a festive atmosphere for guests to enjoy when dining in the restaurant
• Increase sales over prior years and decrease the amount of service complaints
• Responsible for team member training programs
• Responsible for scheduling of all service-related employees
• Enforces team members, company, and department grooming policies
• Participate in company's monthly Goals & Measurements Program
• Other duties may be assigned

Job description

The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

Assist food and beverage outlet manager with the entire operation and financial aspect of the restaurant by performing the following duties personally or through subordinate supervisors.

As an Retail Supervisor, you will

• Assist the F&B outlet management team in assuring high guest satisfaction.
• Create a festive atmosphere for guests to enjoy when dining in the restaurant
• Increase sales over prior years and decrease the amount of service complaints
• Responsible for team member training programs
• Responsible for scheduling of all service-related employees
• Enforces team members, company, and department grooming policies
• Participate in company's monthly Goals & Measurements Program
• Other duties may be assigned

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for candidates who shares our commitment.

Qualifications

• Follow instructions without close supervision.
• Have one year of supervisory experience in a fast-paced restaurant environment.
• Occasional carrying and lifting of items up to 50pounds.
• Must be able to work weekends and holidays as needed.
• Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – AccessYour Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts(FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• David A. Siegel Legacy Scholarship – One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [e-mail] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

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