F&B Outlet Lead — Guest Experience & Operations

PENN Entertainment, Inc.; Joliet (IL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Day-one medical coverage

Annual performance bonus

Job summary

ViziRecruiter, LLC. is looking for an experienced Food & Beverage Supervisor in Joliet, Illinois. This role involves managing daily operations, ensuring high standards of customer service while training team members for success. Supervisory experience and knowledge of restaurant operations are essential.

Additional responsibilities include auditing supplies, resolving guest complaints, and maintaining operational equipment standards. The ideal candidate should possess strong analytical skills, a high school diploma, and the ability to communicate effectively in English.

Qualifications

• 2–3 years of supervisory experience preferred.
• Must understand and speak English fluently.
• Ability to analyze and evaluate Profit and Loss statements.

Responsibilities

• Manage daily operations of assigned Food & Beverage outlets.
• Provide high-level customer service to guests.
• Ensure all service equipment is operational and safe.

Skills

Customer service

Supervisory experience

Knowledge of restaurant operations

Education

High School Diploma or equivalent

Job description

ViziRecruiter, LLC. is looking for an experienced Food & Beverage Supervisor in Joliet, Illinois. This role involves managing daily operations, ensuring high standards of customer service while training team members for success. Supervisory experience and knowledge of restaurant operations are essential.

Additional responsibilities include auditing supplies, resolving guest complaints, and maintaining operational equipment standards. The ideal candidate should possess strong analytical skills, a high school diploma, and the ability to communicate effectively in English.