F&B Operations Supervisor — Lead Service & Kitchen Teams

Career Site Brand; Town of Florida (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Matching 401(k)

Growth and development opportunities

Medical/dental/vision coverage

Employee Assistance Program

Paid Time Off

ClubGo travel benefits and discounts

Tuition reimbursement

Job summary

Orange Lake Resort seeks an experienced F&B Supervisor to oversee daily restaurant operations, supervise kitchen and service teams, coordinate training, and ensure timely order preparation in a fast-paced environment.

You will enforce cash handling standards, support line operations, maintain guest service excellence, and use POS systems, PowerPoint, and Excel to manage workflows and reports.

Qualifications

• Strong active listening and communication skills.
• Ability to lead, motivate, and engage a team.
• Anticipates guest and property needs with a proactive approach.
• Demonstrates excellent guest service skills.
• Effectively handles guest inquiries and concerns.
• Proficient with POS systems.
• Working knowledge of PowerPoint and Excel.

Responsibilities

• Supervise, motivate, and engage team members, including training, scheduling, and directing both kitchen and service staff.
• Ensure timely and accurate placement of food orders.
• Enforce proper cash handling procedures and compliance with all related policies.
• Maintain a clean, safe work environment and ensure exceptional guest service.

Skills

Active listening

Communication

Team leadership

Guest service

Guest inquiries handling

POS systems

PowerPoint

Excel

Education

TIPS Certification

ServSafe Certification

Job description

Orange Lake Resort seeks an experienced F&B Supervisor to oversee daily restaurant operations, supervise kitchen and service teams, coordinate training, and ensure timely order preparation in a fast-paced environment.

You will enforce cash handling standards, support line operations, maintain guest service excellence, and use POS systems, PowerPoint, and Excel to manage workflows and reports.