F&B Operations Manager – Guest Experience & Budget

Sheraton Hotels & Resorts; Phoenix (AZ); Presencial; USD 36.000 - 44.000; Jornada completa

Descripción de la vacante

Sheraton Hotels & Resorts in Phoenix, AZ is seeking a Management-level F&B professional to oversee daily food and beverage operations, supervise staff, and ensure guest satisfaction while maintaining budgeted costs.

The role emphasizes delivering exceptional service, upholding brand standards, and collaborating with a diverse team to drive operational excellence in a busy hotel setting.

Formación

• High school diploma or GED required, with 3 years' experience in F&B or related area.
• Alternatively, a 2-year degree in Food Service/Hotel Management and 1 year F&B experience.

Responsabilidades

• Assists in managing day-to-day operations.
• Supervises F&B shift operation and ensures compliance with F&B policies, standards and procedures.
• Supports and supervises an effective monthly self inspection program.
• Operates all department equipment as necessary and reports malfunction.
• Supervises staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Communicates with staff and follows up to ensure understanding.

Educación

High school diploma or GED

2-year degree in Food Service Management/Hotel and Restaurant Management or related major; 1 year F&B experience

Descripción del empleo

Sheraton Hotels & Resorts in Phoenix, AZ is seeking a Management-level F&B professional to oversee daily food and beverage operations, supervise staff, and ensure guest satisfaction while maintaining budgeted costs.

The role emphasizes delivering exceptional service, upholding brand standards, and collaborating with a diverse team to drive operational excellence in a busy hotel setting.