F&B Operations Manager

Placements24; Willows (CA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Career advancement

Job summary

Placements24 is recruiting an experienced F&B Operations Manager for Welkom, Free State. You will oversee multiple outlets, drive sales, manage costs, and ensure top-tier guest experiences across all locations.

The role requires hands-on leadership, proven multi-unit experience, and the ability to optimize operations in a fast-paced hospitality environment. Competitive package and growth opportunities available.

Qualifications

• 5+ years in F&B management, with 2+ years in multi-unit/regional roles.
• Proven track record of driving sales, controlling costs, and improving efficiency.
• Strong leadership, communication, and team-building skills.

Responsibilities

• Oversee daily operations of multiple F&B outlets, ensuring quality and service.
• Develop and implement strategies to increase sales and profitability across locations.
• Manage food and beverage costs, inventory control, and supplier relationships.
• Ensure adherence to health, safety, and sanitation standards.
• Recruit, train, and manage F&B staff, fostering a positive work environment.
• Conduct regular performance reviews and provide coaching to staff.
• Handle customer feedback and resolve issues promptly to ensure guest satisfaction.
• Develop and implement operational policies and procedures.
• Collaborate with the marketing team on promotions and menu updates.
• Monitor financial performance and report on key operational metrics.

Skills

F&B operations leadership

Multi-unit management

Cost control

Staff training

Tools

POS systems

Inventory management software

Job description

About the Role

Our client, a popular restaurant chain, is seeking a highly motivated and experienced F&B Operations Manager to oversee multiple outlets in and around Welkom, Free State . This role is critical for ensuring the smooth, efficient, and profitable operation of all food and beverage establishments under their purview. The F&B Operations Manager will be responsible for driving sales, controlling costs, maintaining exceptional service standards, and ensuring compliance with all health and safety regulations. The ideal candidate will possess strong leadership skills, a deep understanding of restaurant operations, and a passion for delivering outstanding guest experiences. This is an exciting opportunity to contribute significantly to a growing brand in the Free State region, making a tangible impact on operational success and customer satisfaction. The position requires hands‑on management and a proactive approach to problem‑solving in a fast‑paced environment.

Key Responsibilities

• Oversee the daily operations of multiple F&B outlets, ensuring consistent quality and service.
• Develop and implement strategies to increase sales and profitability across all locations.
• Manage food and beverage costs, inventory control, and supplier relationships.
• Ensure adherence to all health, safety, and sanitation standards.
• Recruit, train, and manage F&B staff, fostering a positive and productive work environment.
• Conduct regular performance reviews and provide coaching to staff.
• Handle customer feedback and resolve any issues promptly to ensure high levels of guest satisfaction.
• Develop and implement operational policies and procedures.
• Collaborate with the marketing team on promotional activities and menu updates.
• Monitor financial performance and report on key operational metrics.

Requirements

• A minimum of 5 years of experience in F&B management, with at least 2 years in a multi‑unit or regional management role.
• Proven track record of success in driving sales, controlling costs, and improving operational efficiency.
• Strong leadership, team‑building, and communication skills.
• In-depth knowledge of food and beverage operations, including inventory management and cost control.
• Familiarity with health and safety regulations in the food service industry.
• Excellent problem‑solving and decision‑making abilities.
• Ability to work under pressure and manage multiple priorities effectively.
• Proficiency in POS systems and basic financial management tools.
• A passion for hospitality and delivering exceptional customer service.
• Must reside in or be willing to relocate to Welkom, Free State .

Benefits

Our client offers a competitive salary, performance‑based incentives, and a comprehensive benefits package. This role provides an excellent opportunity for career advancement within a growing organization in Welkom, Free State . You will have the autonomy to make a significant impact on operational success and be part of a supportive management team.