Restaurant & Bar Operations Manager

Placements24; Willows (CA); In loco; USD 24.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical aid

Pension fund

Staff discounts

Bonuses

Descrizione del lavoro

Placements24 is seeking a Restaurant & Bar Operations Manager for a premier establishment in Welkom, Free State. The role oversees daily restaurant and bar operations, leads F&B staff, drives guest satisfaction, and ensures profitable, compliant service in a fast-paced setting.

You will manage inventory, menus, budgeting, and supplier relationships, develop promotions, monitor service standards, and resolve guest inquiries with professionalism.

Competenze

• 5+ years of experience in food and beverage management, with a focus on restaurant and bar operations.
• Experience in staff management and team leadership.
• Knowledge of F&B operations, menu costing, inventory control, and service standards.
• Strong financial management and budget control skills.
• Excellent communication and customer service abilities.

Mansioni

• Oversee daily restaurant and bar operations to ensure smooth service delivery.
• Manage, train, and motivate F&B staff to maintain a positive atmosphere.
• Develop strategies to boost customer satisfaction and repeat business.
• Control inventory, ordering, and supplier relationships for food and beverages.
• Monitor costs to achieve profitability targets and ensure compliance with health and safety regulations.
• Create beverage menus and promotions with the culinary team.
• Ensure service standards and implement improvements as needed.
• Handle guest inquiries and resolve issues professionally.

Conoscenze

Staff leadership

Budget management

Customer service

Operations management

Communication

Formazione

Hospitality management degree

Strumenti

POS systems

Descrizione del lavoro

About the Role

Our client, a highly regarded establishment in Welkom, Free State , is searching for a skilled Restaurant & Bar Operations Manager to oversee its vibrant food and beverage outlets. This key position requires a dynamic individual with a passion for hospitality, exceptional leadership abilities, and a keen eye for operational efficiency. The successful candidate will be responsible for ensuring outstanding guest experiences, managing staff effectively, optimizing profitability, and maintaining the highest standards of service and quality within the restaurant and bar. We are seeking a results-oriented professional who can elevate the dining and drinking experiences offered in Welkom. This is an excellent opportunity to lead in a thriving hospitality environment.

Key Responsibilities

• Oversee the daily operations of the restaurant and bar, ensuring smooth service delivery.
• Manage, train, and motivate F&B staff, fostering a positive and professional atmosphere.
• Develop and implement strategies to enhance customer satisfaction and repeat business.
• Manage inventory, ordering, and supplier relationships for food, beverages, and supplies.
• Control costs, including food, beverage, and labor expenses, to achieve profitability targets.
• Ensure compliance with all health, safety, and hygiene regulations.
• Create appealing beverage menus and promotions in collaboration with the culinary team.
• Monitor service standards and implement improvements as needed.
• Handle guest inquiries and resolve any issues promptly and professionally.

Requirements

• Minimum of 5 years of experience in food and beverage management, with a strong focus on restaurant and bar operations.
• Proven experience in staff management and team leadership.
• Excellent knowledge of F&B operations, including menu costing, inventory control, and service standards.
• Strong understanding of financial management and budget control.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work under pressure and manage multiple priorities in a fast-paced environment.
• A relevant qualification in Hospitality Management or a related field is preferred.
• Experience in Welkom or the surrounding Free State area is advantageous.
• Proficiency in POS systems and relevant software.

Benefits

Our client offers a competitive salary, commensurate with experience and skills, along with performance-based bonuses. Benefits include comprehensive medical aid, pension fund contributions, and staff discounts on food and beverages. This role provides a fantastic opportunity for career advancement within a reputable hospitality group. Join our team in Welkom and contribute to delivering exceptional dining and bar experiences. This is a demanding yet rewarding position for a dedicated hospitality professional.