F&B Operations Leader — Guest Experience Champion

White Lodging Services, Inc.; Austin (TX); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health benefits Day 1

Parental Leave

PTO with rollover

Tuition Reimbursement

Wellness tools

Referral bonuses

401(k) match

Leadership programs

Travel discounts

Job summary

White Lodging Services, Inc. is seeking a hands-on Restaurant Supervisor to oversee daily operations, staffing, service quality, and guest satisfaction across our Austin properties.

You’ll lead and mentor a diverse team, schedule, monitor inventory, manage payroll, and ensure health and safety standards to deliver exceptional experiences. ServSafe certification is preferred; strong communication, leadership, and adaptability are essential.

Qualifications

• Strong leadership and organizational skills for managing a dynamic food & beverage environment.
• Passion for service excellence and the ability to inspire a team to deliver memorable guest experiences.
• Solid understanding of food safety and sanitation standards (ServSafe certification preferred).
• Effective communication with guests, associates, and management teams.

Responsibilities

• Oversee restaurant operations, including staffing, setup, service, and breakdown, ensuring exceptional guest experiences.
• Lead and mentor restaurant associates while fostering teamwork and morale.
• Monitor inventory, place orders, and manage payroll to support efficient operations.
• Ensure compliance with health and safety standards, including proper food handling and sanitation practices.
• Address guest concerns promptly and effectively, empowering associates to exceed expectations.
• Support hiring, training, and cross-training initiatives to build a skilled and motivated team.

Skills

Leadership

Service excellence

Communication

Adaptability

Supervisory experience

Education

ServSafe certification preferred

Job description

White Lodging Services, Inc. is seeking a hands-on Restaurant Supervisor to oversee daily operations, staffing, service quality, and guest satisfaction across our Austin properties.

You’ll lead and mentor a diverse team, schedule, monitor inventory, manage payroll, and ensure health and safety standards to deliver exceptional experiences. ServSafe certification is preferred; strong communication, leadership, and adaptability are essential.