F&B Director: Lead Guest Experience & Operations

Hotel Equities; Austin (TX); Hybrid; USD 45,000 - 50,000; Full time

Benefits offered by this job

Medical Insurance

Paid Vacation

401(k) Retirement Plan

Career Growth

Employee Discounts

Life Insurance

Parental Leave

Job summary

Hotel Equities in Austin, TX seeks a Director of Food and Beverage to lead all hotel dining operations, guide managers, and deliver exceptional guest experiences while advancing financial goals across the property.

The role requires strategic thinking, strong leadership, and a track record of elevating service standards; you will mentor teams, optimize profitability, and ensure compliance with brand and company policies.

Qualifications

• High school diploma required; bachelor's degree preferred for director-level roles.
• Previous hotel or hospitality experience appropriate to the position.
• Previous supervisory or leadership experience preferred for management roles.
• Strong communication, organizational, and problem-solving skills.
• Ability to analyze information and make sound operational decisions.
• Ability to work flexible hours, including evenings, weekends, and holidays, as needed.

Responsibilities

• Provide leadership and direction for assigned hotel operations and associates.
• Set clear expectations and monitor performance, productivity, and service standards.
• Coach, train, develop, and recognize associates to support engagement and retention.
• Monitor operational and financial performance and take appropriate action to achieve goals.
• Ensure compliance with Hotel Equities standards, brand requirements, and company policies.
• Respond effectively to guest concerns and support a consistent service-recovery culture.
• Manage schedules, staffing, supplies, and departmental resources as appropriate.
• Review reports, trends, and key performance information to support sound decisions.
• Communicate effectively with hotel leadership and other departments.
• Support recruitment, onboarding, performance management, and succession planning as appropriate.
• Perform other duties as assigned.

Skills

Leadership

Communication

Problem solving

Analytical thinking

Flexibility

Education

High school diploma

Bachelor's degree preferred

Tools

PMS

Hotel reporting platforms

Microsoft Office

Department systems

Job description

Hotel Equities in Austin, TX seeks a Director of Food and Beverage to lead all hotel dining operations, guide managers, and deliver exceptional guest experiences while advancing financial goals across the property.

The role requires strategic thinking, strong leadership, and a track record of elevating service standards; you will mentor teams, optimize profitability, and ensure compliance with brand and company policies.