F&B Operations Leader — Guest Experience

City Museum, Llc; St. Louis (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

City Museum in St. Louis, MO is seeking a Food and Beverage Manager to lead our Food Services team and partner with culinary leadership. You will oversee day-to-day operations, training, and quality control to deliver exceptional guest experiences across concessions and catering while upholding ServSafe standards.

Responsibilities include staffing, safety, cash handling, and optimizing POS performance, with a focus on hospitality excellence in a high-energy, family-friendly environment.

Qualifications

• Education: High School Diploma or equivalent; College Degree in Hospitality or Business preferred.
• Experience: minimum two years in high-volume food service or hospitality management.
• Certifications: ServSafe Manager Certification required or obtainable within 60 days.
• Financial awareness: proficiency with POS systems and cash auditing.
• Communication: excellent verbal and written English skills.

Responsibilities

• Lead, train, and evaluate front-line supervisors and team members to drive growth and retention.
• Ensure food safety and ServSafe compliance across all areas of operation.
• Direct cash handling, daily reconciliation, and optimize POS to meet sales and profit goals.
• Maintain safe operations in a busy, multi-area environment.
• Engage guests and adjust operations to peak traffic periods for optimal service.

Skills

Team Leadership

Financial Acumen

Communication Skills

Education

High School Diploma or equivalent

College Degree in Hospitality/Business (preferred)

Tools

POS systems

Job description

City Museum in St. Louis, MO is seeking a Food and Beverage Manager to lead our Food Services team and partner with culinary leadership. You will oversee day-to-day operations, training, and quality control to deliver exceptional guest experiences across concessions and catering while upholding ServSafe standards.

Responsibilities include staffing, safety, cash handling, and optimizing POS performance, with a focus on hospitality excellence in a high-energy, family-friendly environment.