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21c Museum Hotels in St. Louis seeks a Dining Room Supervisor to oversee breakfast and brunch service, serving as second-in-command to the Restaurant Manager.
You will coordinate servers, runners, and bussers while upholding service standards. Responsibilities include supervising the breakfast barista and AM dining room, monitoring reservations, keeping menus current, ensuring adequate staffing, and delivering the highest level of guest service with a positive attitude.
Reports To: Food & Beverage Director, Restaurant Manager
Supervises: Front of House (FOH) Staff (bussers, runners, servers, etc.)
Oversees the operations in the dining room during breakfast and brunch service, acting as second-in-command to the Restaurant Manager. As a visible and approachable presence in the restaurant, the Supervisor coordinates the activities of the servers, runners, and bussers, and proactivelyidentifiesand addresses issues and opportunities in therestaurantoperation.
Oversee breakfast barista,AM room service, AM dining room.
Monitorsreservation system/host stand procedures.
Maintainsmenus(content/cleanliness).
Ensuresthe department is staffed sufficiently for each meal period.
Providesthe highest and most efficient level of service expected by theguest.
Makesevery effort to keep morale of the AMrestaurantcrew high.
Maintainsa positive, friendly attitude with staff& guests.
Ensuresall employees are following service standards.
Ensuresandmaintaina clean and orderlyrestaurant & bar.
Createsa total awareness of in-house VIPs, both in-room (room service)and dining room.
Developsa followingof regulars.
Assists/executesany and alltasks asassigned byRestaurant Managers and/or Food & Beverage Director.
Other duties as assigned by your supervisor or manager.
Competent with Windows-based computers and Microsoft Office and familiar with industry standard software.
Demonstrated supervision/management experience.
Demonstrated enthusiasm forall things21c.
Education/Formal Training:
Some college experience.
Experience:
Two to four years in ahigh volume, high qualityrestaurant operation.
Minimum one year management/supervisory experience.
Previousjob in a restaurant line position.
All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm