On-Site F&B Supervisor — Lead & Elevate Guest Service

AFP MANAGEMENT; Miami (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k plan

Hilton travel benefits

Free lunch

Parking

Job summary

The DoubleTree by Hilton Miami Airport Convention Center is seeking an experienced Food and Beverage Supervisor to join our team on-site in Miami. The role focuses on coordinating and directing all F&B outlets operations while maintaining high quality and guest satisfaction.

You will report to the Food and Beverage Manager and lead outlet staff, ensuring compliance with local regulations and budget targets. This position requires a hands-on approach and availability for varied shifts.

Qualifications

• At least 4 years of progressive experience in a hotel or related field; or a 4-year college degree and at least 2 years of related experience or a 2-year college and 3 or more years of related experience.
• Must be proficient in Windows, company approve spreadsheets and word processing.
• Must have knowledge of F&B preparation techniques, health department rules and regulations.
• Flexible and long hours sometimes required.
• Ability to lift up to 50 lbs.
• Must be able to multitask.

Responsibilities

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
• Maintain high standards of personal appearance and grooming.
• Comply at all times with UCC standards of regulations to encourage safe and efficient hotel operations.
• Oversee all aspects of the daily operation of the hotel’s F&B outlets.
• Supervise all outlets personnel.
• Respond to guest complaints in a timely manner
• Work with other F&B Managers and keep them inform of F&B issues as they arise.
• Keep immediate supervisor fully inform of all problems or matters requiring his/her attention.
• Coordinate and monitor all phases of Loss Prevention in the F&B outlets.
• Prepare and submit required reports, including payroll, revenue, employee schedules costed out by week, quarterly action plans.
• Monitor quality of service in all F&B outlets
• Assist in menu planning and preparation.
• Ensure compliance with all local liquor laws, and health and sanitation regulations.
• Be visible on the floor and assist staff as needed during each meal period.
• Maintain level of liquor inventory controls according to UCC SOP.
• Do month end liquor inventory
• Conduct employees performance review in accordance to UCC’s Standards
• Be involved in and/or conduct departmental and hotel training
• Interview candidates for front-of-house F&B positions and follow standards for hiring procedures.
• Participate in required M.O.D program as scheduled
• Attend meeting/training as required by management.
• Perform other duties as requested by management.

Skills

Windows proficiency

Spreadsheets

Word processing

Flexible hours

Education

4-year college degree

2-year college

Job description

The DoubleTree by Hilton Miami Airport Convention Center is seeking an experienced Food and Beverage Supervisor to join our team on-site in Miami. The role focuses on coordinating and directing all F&B outlets operations while maintaining high quality and guest satisfaction.

You will report to the Food and Beverage Manager and lead outlet staff, ensuring compliance with local regulations and budget targets. This position requires a hands-on approach and availability for varied shifts.