F&B Operations Lead: Banquets & Service Excellence

Team San Jose; San Jose (CA); On-site; USD 70,000 - 80,000; Full time

Job summary

Team San Jose in California seeks a Food and Beverage Manager to lead all F&B operations, manage budgets, and maintain top-tier service standards for Banquet and Concessions. The role partners with culinary to deliver flawless events and ensures compliance with safety and labor rules.

The ideal candidate has 3+ years in F&B leadership within hospitality, union-experience, and certifications in food safety. Strong people leadership and process improvement are essential for success.

Qualifications

• Associate’s or Bachelor’s degree in foodservice/hospitality management preferred.
• Minimum of 3 years in a food & beverage leadership position within the hospitality industry.
• Experience working in a unionized environment.
• RBS Certified.
• Certification in foodsafety and sanitation.
• Excellent interpersonal and time management skills.
• Fluency with productivity software such as MS Word and Excel.
• Ability to work well under pressure and deliver good results.
• Able to work varying schedules to reflect the business needs of the convention center.

Responsibilities

• Achieve budgeted labor and cost of merchandise percentages.
• Plan and direct all service functions for banquet & receptions, concessions and Food and Beverage departments.
• Maintain and consistently improve quality control service standards to achieve best-in-class status.
• Approve staff to guest ratios for all dining functions.
• Approve points of sale and schedules for Food and Beverage departments.
• Document and implement training programs for all service Food and Beverage personnel.
• Work closely with the culinary department to execute flawless events.
• Verify that portion sizes, service standards, and speed of service are maintained for the Food and Beverage departments.
• Ensure compliance for the safe and legal service of alcoholic beverages.
• Maintain proper inventory levels at working condition of all equipment and supplies.
• Manage short-term and long-range plans and budgets based on organizational goals and growth objectives.
• Create and implement Standard Operating Procedures.
• Implement effective controls for Food and Beverage, labor and equipment. Complies with EBMS and labor control systems.
• Develops and promotes effective relationships with all internal and external customers and clients of Team San Jose.
• Identifies employee development needs and succession plans; ensures training and coaching is provided as needed.
• Works with Safety Manager to implement employee safety trainings and other to minimize work related accidents.
• Works with Human Resources to attract, retain and develop top talent.
• Works with Human Resources in all aspects related to the Collective Bargaining Agreement.
• Exceeds organizational expectations.

Skills

Leadership

Interpersonal skills

Time management

Budgeting

Communication

Team management

Education

Associate’s or Bachelor’s degree in foodservice/hospitality management

RBS Certified

Certification in foodsafety and sanitation

Tools

MS Word

Excel

Job description

Team San Jose in California seeks a Food and Beverage Manager to lead all F&B operations, manage budgets, and maintain top-tier service standards for Banquet and Concessions. The role partners with culinary to deliver flawless events and ensures compliance with safety and labor rules.

The ideal candidate has 3+ years in F&B leadership within hospitality, union-experience, and certifications in food safety. Strong people leadership and process improvement are essential for success.