F&B Office Clerk — Guest Services & Admin Ops

Carowinds; Huntersville (NC); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Free admission to Carowinds & Cedar F.

Free tickets for friends and family

12% food discounts

20% merchandise discounts

Exclusive associate-only events

Job summary

Carowinds is seeking an Office Clerk to support the Food and Beverage office, handling communications, paperwork, and filing. The role involves operating telephones and radios, forwarding inquiries, and distributing keys and paperwork to designated employees.

You will also coordinate scheduling, attendance, payroll and terminations data, maintain confidentiality, and compose business communications while ensuring safety and guest service standards are met.

Qualifications

• Experience with Point of sale, networking, personal computers and related peripheral hardware.
• Excellent written, verbal and listening communication skills.
• Ability to work with guests and associates from diverse backgrounds.

Responsibilities

• Provide guest service according to Carowinds standards and assist guests and subordinates.
• Operate communication equipment including multi-line telephones and radio base stations.
• Maintain confidentiality of information and log detailed scheduling, attendance, payroll and terminations.

Skills

Customer service

Communication

Guest interaction

Multitasking

Tools

Point of sale (POS)

Networking

Personal computers

Job description

Carowinds is seeking an Office Clerk to support the Food and Beverage office, handling communications, paperwork, and filing. The role involves operating telephones and radios, forwarding inquiries, and distributing keys and paperwork to designated employees.

You will also coordinate scheduling, attendance, payroll and terminations data, maintain confidentiality, and compose business communications while ensuring safety and guest service standards are met.