Food & Beverage Office Clerk - Guest Service & Admin

Carowinds; Concord (NC); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Free park admission

Friends & family tickets

Employee discounts

World-wide colleagues

Associate-only events

Job summary

Carowinds in Concord, NC is seeking an Office Clerk to assist with the operation of the Food and Beverage office, handling communications, paperwork, and filing, and supporting scheduling, attendance, payroll and terminations. The role also involves operating multi-line phones, dispatching radio calls, handling inquiries, and maintaining confidentiality while upholding Carowinds standards.

You will contribute to guest services and teamwork, and enjoy perks like free park admission, tickets for

Qualifications

• Excellent communications (written, verbal and listening) skills, especially for dealing with public and associates.
• Good judgement and a commitment to safety.
• Ability to work and interact with people from diverse backgrounds.
• Individuals with a passion and excitement about Carowinds.
• Availability to include some weekdays, weekends, evenings, and holidays.
• Previous experience with Point of sale, networking, personal computers and related peripheral hardware.
• Excellent interpersonal skills.
• Strong organizational skills.

Responsibilities

• Create and maintain a cheerful guest experience per Carowinds standards.
• Support with scheduling, attendance, payroll and terminations data.
• File associate and department documentation accurately.
• Operate office communications equipment and relay messages to management.

Skills

Customer service

Safety awareness

Communication skills

Diversity collaboration

Flexibility

POS experience

PC hardware

Interpersonal skills

Organization

Tools

Point of sale

Networking

Personal computers

Job description

Carowinds in Concord, NC is seeking an Office Clerk to assist with the operation of the Food and Beverage office, handling communications, paperwork, and filing, and supporting scheduling, attendance, payroll and terminations. The role also involves operating multi-line phones, dispatching radio calls, handling inquiries, and maintaining confidentiality while upholding Carowinds standards.

You will contribute to guest services and teamwork, and enjoy perks like free park admission, tickets for