F&B Office Clerk — Guest Service & Admin Pro

Carowinds; Charlotte (NC); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

FREE admission to Carowinds and other

FREE tickets for friends and family!

10% discounts on food and 20% discount

Work with people from here, near, and

Exclusive associate-only events!

Job summary

Carowinds is seeking an Office Clerk to support the Food and Beverage office. You will handle communications, paperwork, and filing, and provide guest service according to Carowinds standards.

You will operate communications equipment, forward messages, manage records, assist with scheduling, payroll, and terminations, and maintain a clean and safe work area. The role pays $14.00 per hour with perks including free park admission and staff discounts.

Qualifications

• Previous experience with Point of Sale, networking, personal computers and related peripheral hardware.
• Excellent communications (written, verbal and listening) skills, especially for dealing with public and associates.
• Strong organizational skills and safety awareness.

Responsibilities

• Operate communication equipment, including multi-line telephones and two-way radio base stations.
• Handles all incoming inquiries and forwards accurate and detailed messages to the appropriate management personnel as needed.
• Dispatche a variety of radio calls using appropriate radio codes.
• Distributekeys,microphonesandpaperworkand/orradiostodesignatedemployees.
• Maintain a variety of information in a confidential manner.Collects and logs detailed information regarding associate scheduling, attendance, payroll and terminations.
• File associate and department related documentation accurately.
• Compose and produce a variety of business communications including memos, letter and reports.
• Provide guest service according to Carowinds standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
• Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Carowinds Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.

Skills

Excellent communications

Strong organizational skills

Customer service mindset

Safety awareness

Team collaboration

Tools

Point of sale

Networking

Personal computers

Peripheral hardware

Job description

Carowinds is seeking an Office Clerk to support the Food and Beverage office. You will handle communications, paperwork, and filing, and provide guest service according to Carowinds standards.

You will operate communications equipment, forward messages, manage records, assist with scheduling, payroll, and terminations, and maintain a clean and safe work area. The role pays $14.00 per hour with perks including free park admission and staff discounts.