2026 Food & Beverage -Office Clerk

Carowinds; Gastonia (NC); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Free park admission

Friends and family tickets

Food discounts 10%

Merchandise discounts 20%

Global team experience

Associate-only events

Job summary

Carowinds is seeking an Office Clerk to support the Food and Beverage office, handling communications, paperwork and filing, and assisting with scheduling, attendance and payroll records. You will operate multi-line phones, dispatch radio calls and forward messages to management as needed.

In addition to daily clerical duties, you will provide guest service per Carowinds standards, maintain confidentiality, and help with reports and memos while supporting a diverse team in a fast-paced

Qualifications

• Excellent written, verbal and listening communications.
• Ability to work with guests and associates from diverse backgrounds.
• Good judgement and commitment to safety.
• Availability to work some weekdays, weekends, evenings, and holidays.

Responsibilities

• Provide guest service according to Carowinds standards.
• Operate communication equipment (phones, radios).
• Handle inquiries and forward messages to management.
• Distribute keys, microphones, and paperwork to designated employees.

Skills

Excellent communication skills

Interpersonal skills

Organizational skills

Customer service

Safety awareness

Multitasking

Tools

POS systems

Networking

Personal computers & hardware

Job description

As a Office Clerk you will assist with the operation of the Food and Beverage office, including but not limited to communications, paperwork, and filing. You'll also:

• Operate communication equipment, including multi-line telephones and two-way radio base stations.


• Handles all incoming inquiries and forwards accurate and detailed messages to the appropriate management personnel as needed.


• Dispatche a variety of radio calls using appropriate radio codes.


• Distributekeys,microphonesandpaperworkand/orradiostodesignatedemployees.


• Maintain a variety of information in a confidential manner.Collects and logs detailed information regarding associate scheduling, attendance, payroll and terminations.


• File associate and department related documentation accurately.


• Compose and produce a variety of business communications including memos, letter and reports.


• Provide guest service according to Carowinds standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.


• Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Carowinds Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.

Some of our amazing perks and benefits:

• FREE admission to Carowinds and other Cedar Fair parks!


• FREE tickets for friends and family!


• 10% discounts on food and 20% discounts on merchandise!


• Work with people from here, near, and from all over the world!


• Exclusive associate-only events!

Overview:

$ 14.00 / hour

As a Office Clerk you will assist with the operation of the Food and Beverage office, including but not limited to communications, paperwork, and filing. You'll also:

• Operate communication equipment, including multi-line telephones and two-way radio base stations.


• Handles all incoming inquiries and forwards accurate and detailed messages to the appropriate management personnel as needed.


• Dispatche a variety of radio calls using appropriate radio codes.


• Distributekeys,microphonesandpaperworkand/orradiostodesignatedemployees.


• Maintain a variety of information in a confidential manner.Collects and logs detailed information regarding associate scheduling, attendance, payroll and terminations.


• File associate and department related documentation accurately.


• Compose and produce a variety of business communications including memos, letter and reports.


• Provide guest service according to Carowinds standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.


• Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Carowinds Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.

Some of our amazing perks and benefits:

• FREE admission to Carowinds and other Cedar Fair parks!


• FREE tickets for friends and family!


• 10% discounts on food and 20% discounts on merchandise!


• Work with people from here, near, and from all over the world!


• Exclusive associate-only events!

Responsibilities:

We are here to make people happy!! Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness.

Qualifications:

• You!


• People who love helping others and will support the needs of our guests and associates.


• Good judgement and a commitment to safety.


• Ability to work and interact with people from diverse backgrounds.


• Individuals with a passion and excitement about Carowinds.


• Availability to include some weekdays, weekends, evenings, and holidays.


• Previous experience with Point of sale, networking, personal computers and related peripheral hardware.


• Excellent communications (written, verbal and listening) skills, especially for dealing with public and associates.


• Excellent interpersonal skills.


• Strong organizational skils.