2026 Food & Beverage -Office Clerk

Carowinds; Marvin (NC); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Free park admission

Free guest tickets

Discounts on food 10%

Discounts on merchandise 20%

Work with diverse teams

Associate events

Job summary

Carowinds in Marvin, NC seeks an Office Clerk to support the Food and Beverage office with communications, paperwork and filing. You will operate multi-line phones and radios, forward messages, manage scheduling data, file documents and prepare memos and reports while delivering guest service per Carowinds standards.

The role requires teamwork, strong organizational skills and a commitment to safety. Some weekend/evening/holiday availability is expected, with perks including park admission and

Qualifications

• Experience in customer-facing roles is preferred.
• Ability to operate multi-line phones and radios.
• Strong organizational and communication skills.
• Willingness to work some weekdays, weekends, evenings and holidays.

Responsibilities

• Operate communication equipment including multi-line phones and radio base stations.
• Handle inquiries and forward accurate messages to management.
• Dispatch radio calls using appropriate codes.
• Distribute keys, microphones, and paperwork to designated employees.
• Maintain confidential information and logs for scheduling, attendance, payroll and terminations.
• File associate and department documentation accurately.
• Compose and produce business communications including memos and reports.
• Provide guest service according to Carowinds standards.

Skills

Guest service

Communication

Safety awareness

Team mindset

Tools

POS systems

Job description

As a Office Clerk you will assist with the operation of the Food and Beverage office, including but not limited to communications, paperwork, and filing. You'll also:

• Operate communication equipment, including multi-line telephones and two-way radio base stations.
• Handles all incoming inquiries and forwards accurate and detailed messages to the appropriate management personnel as needed.
• Dispatche a variety of radio calls using appropriate radio codes.
• Distributekeys,microphonesandpaperworkand/orradiostodesignatedemployees.
• Maintain a variety of information in a confidential manner.Collects and logs detailed information regarding associate scheduling, attendance, payroll and terminations.
• File associate and department related documentation accurately.
• Compose and produce a variety of business communications including memos, letter and reports.
• Provide guest service according to Carowinds standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
• Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Carowinds Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.

Some of our amazing perks and benefits:

• FREE admission to Carowinds and other Cedar Fair parks!
• FREE tickets for friends and family!
• 10% discounts on food and 20% discounts on merchandise!
• Work with people from here, near, and from all over the world!
• Exclusive associate-only events!

$ 14.00 / hour

Responsibilities

We are here to make people happy!! Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness.

Qualifications

• You!
• People who love helping others and will support the needs of our guests and associates.
• Good judgement and a commitment to safety.
• Ability to work and interact with people from diverse backgrounds.
• Individuals with a passion and excitement about Carowinds.
• Availability to include some weekdays, weekends, evenings, and holidays.
• Previous experience with Point of sale, networking, personal computers and related peripheral hardware.
• Excellent communications (written, verbal and listening) skills, especially for dealing with public and associates.
• Excellent interpersonal skills.
• Strong organizational skils.