Food & Beverage Office Clerk — Guest Service & Admin

Carowinds; Gastonia (NC); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Free park admission

Friends and family tickets

Food discounts 10%

Merchandise discounts 20%

Global team experience

Associate-only events

Job summary

Carowinds is seeking an Office Clerk to support the Food and Beverage office, handling communications, paperwork and filing, and assisting with scheduling, attendance and payroll records. You will operate multi-line phones, dispatch radio calls and forward messages to management as needed.

In addition to daily clerical duties, you will provide guest service per Carowinds standards, maintain confidentiality, and help with reports and memos while supporting a diverse team in a fast-paced

Qualifications

• Excellent written, verbal and listening communications.
• Ability to work with guests and associates from diverse backgrounds.
• Good judgement and commitment to safety.
• Availability to work some weekdays, weekends, evenings, and holidays.

Responsibilities

• Provide guest service according to Carowinds standards.
• Operate communication equipment (phones, radios).
• Handle inquiries and forward messages to management.
• Distribute keys, microphones, and paperwork to designated employees.

Skills

Excellent communication skills

Interpersonal skills

Organizational skills

Customer service

Safety awareness

Multitasking

Tools

POS systems

Networking

Personal computers & hardware

Job description

Carowinds is seeking an Office Clerk to support the Food and Beverage office, handling communications, paperwork and filing, and assisting with scheduling, attendance and payroll records. You will operate multi-line phones, dispatch radio calls and forward messages to management as needed.

In addition to daily clerical duties, you will provide guest service per Carowinds standards, maintain confidentiality, and help with reports and memos while supporting a diverse team in a fast-paced