Food & Beverage - Office Clerk

Carowinds; Huntersville (NC); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Free admission to Carowinds & Cedar F.

Free tickets for friends and family

12% food discounts

20% merchandise discounts

Exclusive associate-only events

Job summary

Carowinds is seeking an Office Clerk to support the Food and Beverage office, handling communications, paperwork, and filing. The role involves operating telephones and radios, forwarding inquiries, and distributing keys and paperwork to designated employees.

You will also coordinate scheduling, attendance, payroll and terminations data, maintain confidentiality, and compose business communications while ensuring safety and guest service standards are met.

Qualifications

• Experience with Point of sale, networking, personal computers and related peripheral hardware.
• Excellent written, verbal and listening communication skills.
• Ability to work with guests and associates from diverse backgrounds.

Responsibilities

• Provide guest service according to Carowinds standards and assist guests and subordinates.
• Operate communication equipment including multi-line telephones and radio base stations.
• Maintain confidentiality of information and log detailed scheduling, attendance, payroll and terminations.

Skills

Customer service

Communication

Guest interaction

Multitasking

Tools

Point of sale (POS)

Networking

Personal computers

Job description

As a Office Clerk you will assist with the operation of the Food and Beverage office, including but not limited to communications, paperwork, and filing. You'll also:

• Operate communication equipment, including multi-line telephones and two-way radio base stations.


• Handles all incoming inquiries and forwards accurate and detailed messages to the appropriate management personnel as needed.


• Dispatche a variety of radio calls using appropriate radio codes.


• Distributekeys,microphonesandpaperworkand/orradiostodesignatedemployees.


• Maintain a variety of information in a confidential manner.Collects and logs detailed information regarding associate scheduling, attendance, payroll and terminations.


• File associate and department related documentation accurately.


• Compose and produce a variety of business communications including memos, letter and reports.


• Provide guest service according to Carowinds standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.


• Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Carowinds Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.

Some of our amazing perks and benefits:

• FREE admission to Carowinds and other Cedar Fair parks!


• FREE tickets for friends and family!


• 10% discounts on food and 20% discounts on merchandise!


• Work with people from here, near, and from all over the world!


• Exclusive associate-only events!

Overview:

$ 14.00 / hour

As a Office Clerk you will assist with the operation of the Food and Beverage office, including but not limited to communications, paperwork, and filing. You'll also:

• Operate communication equipment, including multi-line telephones and two-way radio base stations.


• Handles all incoming inquiries and forwards accurate and detailed messages to the appropriate management personnel as needed.


• Dispatche a variety of radio calls using appropriate radio codes.


• Distributekeys,microphonesandpaperworkand/orradiostodesignatedemployees.


• Maintain a variety of information in a confidential manner.Collects and logs detailed information regarding associate scheduling, attendance, payroll and terminations.


• File associate and department related documentation accurately.


• Compose and produce a variety of business communications including memos, letter and reports.


• Provide guest service according to Carowinds standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.


• Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Carowinds Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.

Some of our amazing perks and benefits:

• FREE admission to Carowinds and other Cedar Fair parks!


• FREE tickets for friends and family!


• 10% discounts on food and 20% discounts on merchandise!


• Work with people from here, near, and from all over the world!


• Exclusive associate-only events!

Responsibilities:

We are here to make people happy!! Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness.

Qualifications:

• You!


• People who love helping others and will support the needs of our guests and associates.


• Good judgement and a commitment to safety.


• Ability to work and interact with people from diverse backgrounds.


• Individuals with a passion and excitement about Carowinds.


• Availability to include some weekdays, weekends, evenings, and holidays.


• Previous experience with Point of sale, networking, personal computers and related peripheral hardware.


• Excellent communications (written, verbal and listening) skills, especially for dealing with public and associates.


• Excellent interpersonal skills.


• Strong organizational skils.